What are the responsibilities and job description for the Office Manager/Social Ministries Coordinator (Riverhead Corps) position at The Salvation Army?
The Office Manager/Social Ministries Coordinator serves as a key administrative leader and ministry representative for The Salvation Army Riverhead Corps. This dual role blends efficient office management with the compassionate coordination of social service programs, ensuring smooth operations and the delivery of essential community services.
Office Management Duties
Office Management Duties
- Oversee daily office operations, including managing correspondence, scheduling, and maintaining records.
- Provide excellent customer service by handling calls, emails, and inquiries.
- Process financial transactions such as donations.
- Maintain accurate employee, volunteer, and Corps documentation, ensuring compliance with Salvation Army policies.
- Coordinate office and facility usage for programs and events.
- Supervise office supplies, equipment maintenance, and cleanliness.
- Organize and manage social service programs, including food pantry, clothing assistance, and utility aid.
- Assess client needs, process applications, and maintain equitable resource distribution.
- Recruit, train, and schedule volunteers, fostering a welcoming environment.
- Represent The Salvation Army at community meetings to build partnerships.
- Track program data, prepare reports, and ensure compliance with Salvation Army policies and local regulations.
- Manage statistical reporting and maintain confidential client files.
- Support seasonal programs, including Angel Tree, Adopt-a-Family, Back-to-School initiatives, and Holiday meals.
- Liaise with local agencies and external partners, including Food Bank, United Way, and Long Island Cares.
- Develop and grow a strong volunteer base to support community services.
- Ensure compliance with all operational and grant requirements.
- High school diploma or GED is required, an associate or bachelor’s degree in social services or a related field preferred.
- A minimum of 2 years of experience in social services, casework, food pantry operations, or related fields will be an added advantage.
- Administrative and office management experience in a non-profit or ministry setting is preferred.
- Strong organizational, multitasking, and problem-solving skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Compassionate, empathetic approach to serving individuals in need.
- Fluent in English; bilingual in Spanish is highly preferred.
- Valid driver’s license with the ability to drive a 12-passenger van.
- Detail-oriented, self-motivated, and able to work with minimal supervision.
- Ethical and professional conduct in line with Salvation Army policies.
