Demo

Lead Resident Assistant

The Salvation Army
Elmira, NY Full Time
POSTED ON 6/26/2026
AVAILABLE BEFORE 7/24/2026
Seeking compassionate individuals looking to help make a difference!

If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!

Seeking a Full Time Lead Resident Assistant on our Elmira Corps Safe House Team

Our Full-Time opportunities offer

  • Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
  • Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
  • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
  • Company Paid Basic Term Life Insurance for Employee
  • Long Term Disability Insurance
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
  • Flexible Spending Account
  • Eligibility for Federal Student Loan Forgiveness Program
  • Tax Deferred Annuity (403B)
  • Christmas Bonus
  • Wireless discount for Verizon customers
  • Free parking


SCOPE AND PURPOSE OF POSITION

To provide coverage in our Safehouse Domestic Violence Shelter, open 24 hours a day, 7 days per week for victims of domestic violence. Responsible for the supervision of residents and the general management of the program. Residence Assistant insures a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of the program and agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist Safehouse residents with basic needs
  • Provide direct victim services that may include
  • Support counseling with Safehouse Residents
  • Follow up contact through in-person contacts, telephone contacts or written communications
  • Crisis Hotline counseling
  • Providing information and referrals
  • Assisting with the filing of NYS Office of Victim Services compensation claims including making victims aware of the availability of the program
  • Assist the Director with the management of the following
  • Share primary on- call responsibilities with the Director
  • Monitor Wellsky records for accurate data entry weekly
  • Train new staff on Wellsky record system
  • Conduct RA monthly meetings and individual RA monthly supervisions
  • Responsible for providing orientation and training relevant to the shelter and hotline


duties for new RA’s.

  • Share in the responsibility for providing data to our funding sources
  • Share in the responsibility with the Director, compliance with OCFS Program audit, and OCFS Fire, Health, and Safety inspections.
  • Maintain case records and summary logs. Complete reports as directed.
  • Follow and enforce established policy and procedures with the residents of the shelter.
  • Fulfilling the mandated NYS requirements by reporting suspected child abuse and neglect and


provide pertinent information to the Director.

  • Filling in staff schedule as needed to maintain 24-hour coverage of the Safehouse shelter.
  • Assist as necessary to maintain the shelter in regulatory status including cleaning of the facility.
  • Maintain confidentiality and adhere to HIPAA Regulations.
  • Any other duties as assigned by the Safehouse Director and/or Commanding Officers.


SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS

  • High school diploma or GED with one-year relevant experience.
  • Good communications skills.
  • A good understanding of program needs.
  • A strong willingness to improve self and to help others.


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Salary.com Estimation for Lead Resident Assistant in Elmira, NY
$43,019 to $58,961
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