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Housing Monitor (2938)

THE SALVATION ARMY
FAYETTEVILLE, NC Part Time
POSTED ON 4/24/2026
AVAILABLE BEFORE 5/23/2026

Schedule/Hours: M-S rotating shifts 29 hours per week

This position is responsible for:

Accepts and processes residents staying in a housing facility overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order.

Key Responsibilities:

Residential Management Responsibilities (60%)

  • Answers telephone and in a professional manner responds to questions regarding the shelter operations.
  • Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake forms; prepares and maintains resident roster.
  • Records statistics as instructed.
  • Provides information and referrals to appropriate community agencies.
  • Updates client files as needed; obtains client’s signature on forms as well as house rules and regulations.
  • Supervise, prepare and distributes meal and shower tickets, assigns bed numbers; distributes towels, linens and personal hygiene items; secures and distributes client medications as required.

Housekeeping & Chore Distribution Responsibilities (20%)

Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment; inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.).

Building Security Responsibilities (20%)

  • Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry.
  • Conducts hourly checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure security of the facilities.
  • Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.

Other Responsibilities:

  • Verifies if clients are in the hospital as well as the length of their stay.
  • Verifies residents case management and any medical needs.
  • Supervises daily cleaning of facility.
  • Informs supervisor of any referral issues as they arise.

Assists with seasonal program events as needed.

Performs other duties as assigned

Physical Requirements:

  • Ability to meet attendance requirements.
  • Ability to read, write and communicate the English language effectively.
  • Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
  • Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building.
  • Limited amount of physical effort required associated with walking, standing, lifting and carrying objects (up to 100 lbs) occasionally.

Working Conditions:

Work is performed in a residential facility where there are physical discomforts associated with changes in weather, breakdown of facility equipment, or discomforts associated with noise, dust, dirt and the like, but may include other discomforts associated with the shelter environment.

Employee benefits: Part-time with benefits [at least 20 hrs per week]

Paid Time Off (PTO) 90-day waiting period, centralized bank accruing each pay period - The Salvation Army

Life Insurance: Voluntary First of the month concurrent with or following completion of 90-day waiting period 

 

Qualifications:

Education and Experience:

High school diploma or G.E.D.,

and

One year prior experience performing security or social services work in a shelter or similar environment,

or

any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.

Certifications:

Valid State Driver’s License (Preferred)

Equal Opportunity Employer: Veterans I Disabled 

Salary : $15

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