Housing Monitor (5161)

This position is responsible for : 

• Accepts and processes residents staying in shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules.
• maintains accurate and complete records and logs containing pertinent information; ensures that shelter is maintained in a neat and proper order.

Key Responsibilities: 

• Checks clients into the shelter; completes required paperwork for client intake, inputs data into the computer
• Assists with collecting and entering data into the HMIS database.
• Distributes towels, linens, etc. secures and distributes client medications as required.
• Monitors the activities of the shelter residents ensuring safety and compliance with shelter rules; checks the security and monitors cameras and makes periodic rounds of facility and records any unique situations.
• Answers telephone and responds to questions regarding the shelter operations
• Assists in preparing and serving meals to residents as well as cleaning kitchen and dining area.

Education & Experience: 

• High school diploma or G.E.D.
• and
• one year experience performing security work or working in a social service environment,
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

License & Certifications: 

• None.

Physical Abilities & Working Conditions : 

• Knowledge of general office procedures and practices.
• Ability to communicate effectively with clients in order to control, and motivate behavior. 
• Ability to work with the public encompassing all types of behavior.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper procedures.
• Working requires performance of duties in social services environment where exposure to communicable and infectious diseases are possible.

EQUAL OPPORTUNITY EMPLOYER: VETERANS/DISABLED