Director of Social Services

Wherever there is a need in La Crosse County you'll find The Salvation Army. We not only strive to help our community with shelter and food, but to also empower our youth as well. The Salvation Army strives to meet our residents where they are at and to help them in their journey. With everyone who passes through our doors we welcome with arms. We want to be a place that our residents can call home until they are ready for their next steps in life.If you want to help make a difference by serving your community and helping those in need, apply now!

The Director of Social Services provides leadership and management of all major functions of The Salvation Army, La Crosse County, Social Services. Responsible for planning, organization, and direction of the organization's operations and programs within the Social Services department.

About the role:

• Establishes and promotes the vision and direction of the department of Social Services consistent with The Salvation Army's mission; establishes and implements departmental goals and objectives; establishes appropriate administrative policies, services, structures, controls, and reporting systems for the efficient and effective performance of social services; ensures compliance to TSA and Department policies and procedures.
• Determines types and levels of services to be provided and standards by which delivery will be evaluated.
• Forms collaborative relationships with community organizations and the City and County departments for the efficient and effective delivery of services; develops programs with partner agencies and groups to eliminate gaps in services and reduce duplication of offered services; secures and maintains community support for Social Services programs; directs contract negotiations with community or County partners.
• Directs searches for new funding sources and oversees grant application preparation and administration.
• Ensures the department is functioning to full capacity and providing the services required by staff and clients. Includes making recommendations for hire, advancement, and/or termination, training, etc.
• Retains a diverse, highly qualified staff by providing career coaching, growth, and personal development for workers.
• Ensures that services and funding relationships are robust enough to meet or exceed strategic goals and objectives.
• Develops, organizes, implements, and administers new Social Service programs designed to address unmet or under-met needs of the community.
• Analyzes the effectiveness of Social Services programs including ensuring that the programs comply with TSA's mission.
• Assumes responsibility for development and administration of standards and procedures affecting social service personnel and operations. Inspects operations and facilities to ensure adherence to those standards.
• Prepares and manages annual Social Services budget.
• Prepares, executes and manages: City of La Crosse, La Crosse County, EFSP, United Way, State and HUD funding applications/RFP.
• Works cooperatively with the Corps Officer and Divisional HR in recruiting, selecting, and managing staff; managing Social Service facilities; Director of Development to secure new and ongoing Social Services funding; Corps Officer/Business Coordinator to write, negotiate, monitor and report on all Government contracts
• Ensures compliance with Salvation Army Social Services policies and procedures in all programs, including confidentiality and ethics.
• Maintains and updates Policy and Procedure Manual.
• Attends and actively participates in community meetings on behalf of The Salvation Army Social Services.
• May act as the representative of The Salvation Army Social Services in the community and through media outlets as coordinated by the Development Department.
• Attends and participates in meetings of the La Crosse management team and La Crosse Advisory Board and Committee meetings as assigned.

Education: Master's in Social Work or related field required.

Experience: Five years social work management experience

Certifications: Must have a valid driver's license with clearance to drive from TSA's insurance carrier. APSW, CPI certifications preferred.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.