Case Management Worker (6120)

This position is responsible for :

• The Social Services & Choice Market Case Manager worker coordinates volunteers and supports the daily operations of The Salvation Army’s primary social service ministry, The Choice Market. This role serves individuals and families in need by providing compassionate assistance, comprehensive case management, and connection to community resources through programs such as Pathway of Hope and Christmas Assistance

Key Responsibilities:

• Interviews applicants to determine eligibility for program enrollment (including Pathway of Hope) based on established facility guidelines and requirements.
• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients (including Pathway of Hope) based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.
• Prepares and maintains case records and logs on all Pathway of Hope assigned clients.
• Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.
• Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions.
• Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance

Physical Requirements & Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to communicate clearly and effectively both orally and in writing.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.

Benefits: 

• Health 
• Voluntary Life
• Aflac Policies
• PTO
• Holiday Pay 

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
• and 
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Valid State Drivers License
   

Equal Opportunity Employer: Veterans | Disabled