Case Management Specialist (7746)

Schedule: The schedule provided may vary. Requires flexible hours.

Monday 8:30-4:30

Tuesday 8:30-12. 1:00-4:30

Wednesday-1:00-9:00pm

Thursday-1:00-9:00pm

Friday-8:30-12:00pm

This position is responsible for:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; maintains awareness of contract requirements to ensures constant compliance with the requirements and goals of the program.

Key Responsibilities:

• Interviews applicants to determine eligibility for Salvation Army program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Plans, announces, and leads meetings with shelter residents as needed to correct procedural problems.
• Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.

Benefits:

• Health Insurance
• Voluntary life Insurance
• Supplemental Policies
• PTO
• Holiday Pay
• Retirement Plan

Job Qualifications

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
• and
• Three Years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

License & Certifications:

• Valid State Driver’s License

Equal Opportunity Employer: Veterans | Disabled

Salary : $17