Case Management Specialist (5367)

Schedule Hours:  M-F (40 hours per week)

This position is responsible for:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established  life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirement

Key Responsibilities:

• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program. 

• Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual. 

• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. 

• Facilitates individual and group discussion to ensure clients’ attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement. 

• Plans, coordinates, and/or facilitates life management, behavior modification, addiction related (Celebrate Recovery), etc. classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. 

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements. 

• Ability to read, write, and communicate the English language effectively. 

• Ability to communicate clearly and effectively both orally and in writing. 

• Ability to think clearly and quickly in order to maintain control of client caseload.

• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. 

• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. 

• Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking. 

Employee Benefits:

• Paid Time Off

• Retirement Savings Plan Available

• Supplemental Insurance Available

• Voluntary Life Insurance and more!

Education and Experience: 

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, AND

• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, OR

• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. 

Certifications: 

• Valid State Driver's License 

Equal Opportunity Employer: Veterans | Disabled