Program Director - West Hawaii Residential Services

Program Director - West Hawaii Residential Services Job Category: Social Services Requisition Number: PROGR020617 Posting Details Posted: November 18, 2025 Full-Time On-site Salary: $70,000 USD per year LocationsShowing 1 location Hilo, HI 967205245, USA Job Details Description POSITION TITLE: Program Director DEPARTMENT: West Hawaii Residential Services RESPONSIBLE TO: Hawaii County Social Services Director STATUS: Exempt DATE: March 2025 General Statement: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people. MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination. Unit Mission Statement: "To provide youth with skills for a healthy life, and instll purpose, hope and vision to youth and their families." JOB SUMMARY: The Program Director for West Hawaii is a member of the FIS administration, which guides the planning and implementation of all FIS West Hawaii services and maintains the standards of conformance to the Salvation Army’s mission statement and goals, DHS licensing, and contract requirements. The Program Director is responsible for overseeing the planning and implementation of services and ensures the quality improvement of the program, as well as activities related to staff development. This position provides supervision to all FIS West Hawaii staff members including Supervisors, Specialist, Assistants, Volunteers, and consultants. Participation in report writing, grant writing and proposals for state contracts is required, as well as proficiency in use of computers and reporting databases. Essential Qualifications: BA degree in degree in social work, psychology, or a related field from an accredited institution, and shall have: (1) a minimum of two years of experience in the field of child abuse and neglect, and (2) a minimum of two years of progressive experience in providing supervision to a team of professionals providing behavioral services and/or assessments for clients experiencing co-occurring disorders. Valid Hawaii driver’s license. Valid TB and medical clearance. Valid First Aid and CPR certification. Passes all Salvation Army criminal background clearance requirements including being DHS FBI/Criminal History & CAN cleared Meets Salvation Army standards as an authorized driver Preferred Qualifications: Master’s Degree in related field from an accredited institution. State Licensure preferred Certified, trained, and experienced in providing crisis intervention and prevention strongly desired. Essential Functions: Serves as an effective leader and manager to accomplishing agency/organization objectives according to established values, mission, and vision and participates in the FIS Administration. Plans, organizes, directs, coordinates and manages multiple contracts and program sites for the implementation of residential services which include youth activity, programs with school personnel, community, other youth service agencies and agency workers. Direct supervision of all West Hawaii residential staff in the performance of their duties and work schedules. Manage all contracts to meet requirements including meeting outcomes as required by the various funding sources. Maintains DHS licensing requirements and standards for program, staff, and facility. Overall case supervision of clients served. Ensuring youth treatment plans are continually reviewed and goals/objectives me on a timely manner. Orientate/train/evaluate program and volunteer staff in residential program activities and curriculum. Develop operational procedures for the residential programs in accordance with contract requirements. Provide monthly and quarterly reports to the Hawaii County Social Services Director and funding agencies regarding clients served and services provided. Assist the administration in presenting the program to the community and to maintain productive relationships with all client related agencies, community resources and programs, schools and similar entities. Evaluate staff development requirements and arrange for training as needed. Performs the duties of the Program Supervisors, Youth Development Specialist or Residential staff during their absence or when work requirements indicate such involvement. Prepare funding proposals as assigned or indicated. Attend all staff meetings, training, conferences and workshops as requested or scheduled. Travel off-island as necessary. Perform other related duties as assigned by the Hawaii County Social Services Director and the Salvation Army’s Administration. Other Functions: Personal attributes: good, sound judgement, dependability, understanding, firmness, caring, organizational skills, ability to work under conditions of constant change and stress, and ability to perform responsibilities with minimal supervision. Willingness to accept and implement the Salvation Army philosophy. Mental Demands Work under stressful conditions Interact with others with courtesy and tact Manage and prioritize multiple projects in an organized and efficient manner Respond to crisis situations in a calm and effective manner Prioritize multiple work tasks to meet tight deadlines. Complete projects on schedule. Maintain confidentiality Maintain regular and punctual work attendance. PHYSICAL DEMANDS: Sitting; stooping, kneeling, bending; standing; and walking Manual dexterity and eye-hand coordination Use of vision Ability to lift and/or carry at least 25 pounds and occasionally more than 50 pounds Driving a vehicle May require traveling by airplane COMMUNICATION DEMANDS: Ability and skill in communicating with people of different cultures/ethnicity. Ability to write and speak comprehensively. Ability and skill in relating to a wide range of people and situations: youth, parents, agency workers, school personnel, law enforcement personnel, businesses, civic groups, supervisors, clients, vendors, managers, state/national contracting and regulating bodies etc. Ability to train and orientate volunteer and lower classified personnel. Ability and skill to work within an interdisciplinary team concept and participate in staff training. Verbal and written communication with co-workers, Conducting training/giving verbal and written instructions Receiving verbal and written instructions Reading professional materials that may be technical or legal in nature Communication via the latest technologies Interacting with others with courtesy and tact SKILLS/TECHNICAL KNOWLEDGE: BA degree in Human Services or related degree Valid driver’s license Prioritize multiple work tasks to meet tight deadlines Use of electronic databases for required report submission Equipment Needs: Use office equipment such as computers, photocopiers, scanners, calculators, etc. Description of Work Environment: Most work will be indoors at FIS Office in Kona. Attendance at trainings, both in Hawaii and on the mainland is required. Notes: The information in this job description indicates the essential functions of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Qualifications Education Preferred Bachelors or better in Human Services or related field. Experience Preferred Refer to Required and Preferred Qualifications in the Job Description