What are the responsibilities and job description for the Residential Support Staff position at The Salvation Army USA Western Territory?
Family Treatment Services provides a puuhonua designed for women and children on their journey toward living a life free of substance use and violence. We provide gender responsive residential and outpatient treatment, infant mental health and family services and supportive housing that helps women create healthy, supportive relationships in their lives and set them on the path toward achieving their self-directed goals.
We invite you to join our Team and help to make multi-generational change in our community!
We are looking for a Residential Support Staff who will join our Women's Way treatment program. Are you that individual?
This is a rewarding position that requires a strong understanding of the impact of substance use on women and the significance of relationships, safety, mental health and self-esteem as part of their healing. This position provides operational support for the residential cottage under the guidance of the Support Services Supervisor and Lead Support Staff and coordination with the Treatment Services Supervisor, Registered Nurse and Substance Abuse Counselors. All acting as one team to establish a safe, healing environment for women and their children.
Responsibilities:
- Supervise all milieu activities and uphold all client safety and treatment guidelines. Including:
- Healthy room checks, monitor phone calls and visitations, contraband searches for incoming items, nighttime room and chore checks.
- Work with the counseling team to ensure consistency in interventions with clients.
- Model, coach and encourage assertive, respectful communication, conflict resolution, positive parenting interactions and de-escalation techniques.
- Monitor self-administered medications and complete medication administration documentation
- Conduct drug screenings as scheduled
- Provide transportation for residents as assigned.
- Ensure that all client and program related documents are properly and securely filed before your shift ends.
- Attend staff meetings and agency trainings, including medication administration training.
- Complete assigned documentation duties such as shift logs and logging client service hours.
- Participate in shift change conferences and timely communication with supervisor for any changes in protocols or attendance.
- For the night shifts: accurate and consistent attention to data collection of clients contact hours, program charts and binders that requires rotation, archiving, replacing or shredding, printing client certificates and chart reviews.
- Knowledgeable with tele-communication platforms (i.e., Zoom, hotspots, iPad, Microsoft Teams)
- Maintain accurate up to date inventory of all household equipment, chemicals, and supplies.
- Maintain work area, and staff restroom, in a neat, orderly, and sanitary manner.
- Correctly and promptly follow specified agency procedures required for the appropriate handling of all Emergency Response Codes, including running monthly fire drills and documentation.
Qualifications:
High School diploma or GED with one year experience in human services field.
Valid Hawaii State driver license required.
Benefits
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* 14 paid holidays annually |
* Opportunities for professional licensing and/or CSAC supervision hours |
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* Paid vacation and sick leave |
* Tuition assistance |
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* Sick leave cash payout |
* Opportunity for growth within the larger Salvation Army division |
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* Marriage leave |
* Parental leave |
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* Quarterly employee engagement activities for team building and training |
* Convenient location from freeway offramps, bus lines and near Kahala Mall and Kaimuki Town |
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* Free parking |
* Medical / Dental / Vision coverage |
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* 403B |
* Employee Assistance Program |
Salary Range depending on experience and education: $16-$17
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.