Store Clerk-NE_Thrift Store Department-401

THE SALVATION ARMY JOB DESCRIPTION

Job Summary

Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customer’s questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Essential Functions

This job description should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Cashier (65%)

Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.

Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.

Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.

Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.

Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.

Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.

Opens and/or closes store doors in accordance with the store schedule.                                                            

Stocking (30%)

Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.

Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Other Responsibilities (5%)

Assists in pricing and tagging items in the store in accordance with established procedures.

Assists customers in carrying purchased/donated items in/out of the store.

Assists in disaster relief projects as needed.

Monitors work of volunteers working in store.

Performs other related work as required.

Materials and Equipment

Cash Register                                                       Hand Truck                                                           General Office Equipment

Knowledge, Skills and Abilities

Knowledge of effective customer service techniques.

Knowledge of the principles and practices of basic mathematics.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience

High School diploma or G.E.D. and experience working in a retail store preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications/Licenses

None

Physical Requirements

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Ability to operate a cash register.

Ability to perform routine mathematical computations and count change.

Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.

Working Conditions

Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.

Statement of Purpose

This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned. 

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Employee Signature                                                                           Date