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Case Planner

The Salvation Army USA Eastern Territory
Syracuse, NY Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 4/30/2026
Case Planner/Case Management

~Now Hiring~

FT, $23.00/hour, Benefits

PPS-Family Services

The Salvation Army, Syracuse Area Services

Scope And Purpose Of Position

My name is Gena, and I am the Manager for the Preventive Service Program (PPS) Team here at The Salvation Army. My program is currently seeking to hire a new member to specialize in Case Management services. As a member of the PPS Team you will work directly with children and caregivers in their homes providing education, support, and guidance that promotes safety, stability, and healthy development. We typically assign Case Planners to a case load of 14-20 families here in Onondaga County. My Team's main goal is to reduce risks for the families we help and prevent foster care placements of their children. This role is a fantastic opportunity to jump start your career in the field of Case Management & Planning. This is a dynamic role that blends relationship-building, problem solving, and community engagement.

Regarding benefits, our full-time employees have access to a comprehensive health benefits program as follows:

  • Holiday, Sick, and Personal time off
  • Medical/Dental/Vision/Hearing Insurances
  • On-site Daycare Center with Employee discount
  • The Salvation Army qualifies as an employer for Loan Forgiveness Programs
  • Short and Long Term disability insurances
  • Pension Plan-6% quarterly employer offering
  • On-site covered parking free!
  • 403B Plan retirement savings tax deferred program
  • Remitted Tuition Program with Syracuse University


I'm offering a starting rate of pay of $23.00 per hour with a work schedule of 5 days per week for a total of 40 hours. The position is non-exempt and hourly with over-time eligibility.

Thank you for considering The Salvation Army and I look forward to reviewing your application.

Responsibilities

  • Provide comprehensive intake and assessments of assigned clients.
  • Engaging and maintaining regular contact with assigned clients, meeting regulatory requirements by conducting regular home visits of significant duration minimally twice monthly (one contact per month with children present).
  • Maintain comprehensive assessments of families, devising and implementing individualized service plans in collaboration with the Department of Children and Family Services (DCFS) and all family service providers, utilizing strategies of intervention with consideration to family strengths and all aspects of the family’s life and cultural background.
  • Providing casework/counseling, crisis intervention, brokerage and networking advocacy, coordinating services with other service providers, agencies and programs and making referrals for auxiliary services as needed under direction of their supervisor and the DCFS Case Manager.
  • Timely completion of required Connections documents, assessments, case narratives, case plans and statistical information, reports and outcome data.
  • Maintain liaison activities with collaborative partners.
  • Provide case recommendations to the Onondaga County Department of Child and Family Services regarding family engagement, clinical needs or other developmental needs for the youth in the family; and to other service providers regarding client utilization of and need for services, mental health/substance abuse issues, youth, family or community safety, and/or issues pertinent to after care planning.
  • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.


Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.

Qualifications

Minimum education of

  • Bachelor's degree from a four-year college or certificate.


Required Experience

  • One Year of related work and/or internship experience (E.g. Social Worker, Case Worker, Program Manager, Coordinator)


Special Skills, Certificates, Licenses, Registrations

_Must have access to private transportation and a valid NYS Driver License

Equal Opportunity Employer: T he Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from

unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.

Salary : $23

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