What are the responsibilities and job description for the Case Manager position at The Salvation Army USA Eastern Territory?
Position: Case Manager
Department: Eliza Shirley House Resolution Center
Availability of Position: Immediate
Schedule: Full time
Reporting Relationship: Director of Emergency Housing
Salary and Grade: $50,000; 10E
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
About the Eliza Shirley House Resolution Center: The Salvation Army’s ESHRC is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal of the ESHRC is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis. All populations experiencing homelessness, including single men and women, couples, and families with children are accepted.
Description of Position : The Case Manager is responsible for client assessment, housing plan development, regular contact with the client to assess progress and needs, provision of guidance and counseling to residents as needed, making referrals to social services not provided at the shelter program, preparation of applications for housing, documentation of resident progress and of services, ensuring completion of required forms, staff consultation, and completion of all client track data input for clients.
The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Qualifications
Requirements:
External candidates interested in this position please apply online at http://careers.salvationarmy.org .
Internal candidates interested in applying for this position please apply at http:// internal-usesalvationarmy.icims.com .
No Phone Calls Please.
Released by the Divisional Human Resources Department on 7/22/26.
_____________________________________________________________
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination .
Requisition No. 2648
Department: Eliza Shirley House Resolution Center
Availability of Position: Immediate
Schedule: Full time
Reporting Relationship: Director of Emergency Housing
Salary and Grade: $50,000; 10E
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
- Generous paid time off every year that includes holidays, up to 3 personal days, vacation time and sick time.
- Employer funded Pension Plan (company contributions begin after 1 year of employment)
- Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
- Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
- Flexible Spending Accounts
- Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
- Most importantly – a job with a good purpose!
About the Eliza Shirley House Resolution Center: The Salvation Army’s ESHRC is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal of the ESHRC is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis. All populations experiencing homelessness, including single men and women, couples, and families with children are accepted.
Description of Position : The Case Manager is responsible for client assessment, housing plan development, regular contact with the client to assess progress and needs, provision of guidance and counseling to residents as needed, making referrals to social services not provided at the shelter program, preparation of applications for housing, documentation of resident progress and of services, ensuring completion of required forms, staff consultation, and completion of all client track data input for clients.
The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Qualifications
Requirements:
- Bachelor’s degree in Social Work, or enrolled in MSW program.
- Must be computer literate and skilled in Word and Excel. Must be able to negotiate the Internet.
- Must have excellent verbal and written communication skills.
- Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
- Must understand and support for the Mission of The Salvation Army.
External candidates interested in this position please apply online at http://careers.salvationarmy.org .
Internal candidates interested in applying for this position please apply at http:// internal-usesalvationarmy.icims.com .
No Phone Calls Please.
Released by the Divisional Human Resources Department on 7/22/26.
_____________________________________________________________
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination .
Requisition No. 2648
Salary : $50,000