What are the responsibilities and job description for the Case Manager position at The Salvation Army USA Eastern Territory?
Position: Case Manager
Department: Red Shield Family Residence
Availability of Position: Immediate
Schedule: Full time, some evenings and weekends
Reporting Relationship: Director of Emergency Housing
Salary and Grade: $45,000; 10E
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
About the Eliza Shirley House, Eliza Shirley House Resolution Center & Red Shield Family Residence : The Salvation Army’s ESH and RSFR are a safe and welcoming emergency housing programs offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis.All family populations, including families with teenaged children, and single men with children are accepted.
Description of Position : The Case Manager works within the emergency housing program and is responsible for family assessment, housing plan development, and regular contact with the residents to assess progress and needs. The Case Manager provides guidance and counseling to residents as needed, making referrals to social services not provided at the shelter. The Case Manager prepares applications for housing, documents resident progress, and ensures completion of all required forms in accordance with TSA and Office of Homeless Services. The Case Manager is a vital member of the Team and works with all departments to ensure families feel safe and respected during their stay.
The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Qualifications
Requirements:
External candidates interested in this position please apply online at http://careers.salvationarmy.org .
Internal candidates interested in applying for this position please apply at http:// internal-usesalvationarmy.icims.com .
No Phone Calls Please.
Refreshed by the Divisional Human Resources Department on 3/13/26.
_____________________________________________________________
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination .
Requisition No. 2534
Department: Red Shield Family Residence
Availability of Position: Immediate
Schedule: Full time, some evenings and weekends
Reporting Relationship: Director of Emergency Housing
Salary and Grade: $45,000; 10E
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
- Generous paid time off every year that includes holidays, up to 3 personal days, vacation time and sick time.
- Employer funded Pension Plan (company contributions begin after 1 year of employment)
- Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
- Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
- Flexible Spending Accounts
- Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
- Most importantly – a job with a good purpose!
About the Eliza Shirley House, Eliza Shirley House Resolution Center & Red Shield Family Residence : The Salvation Army’s ESH and RSFR are a safe and welcoming emergency housing programs offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. The goal is to support individuals experiencing homelessness address immediate barriers to self sufficiency, identify and access longer term housing support, and resolve their immediate housing crisis.All family populations, including families with teenaged children, and single men with children are accepted.
Description of Position : The Case Manager works within the emergency housing program and is responsible for family assessment, housing plan development, and regular contact with the residents to assess progress and needs. The Case Manager provides guidance and counseling to residents as needed, making referrals to social services not provided at the shelter. The Case Manager prepares applications for housing, documents resident progress, and ensures completion of all required forms in accordance with TSA and Office of Homeless Services. The Case Manager is a vital member of the Team and works with all departments to ensure families feel safe and respected during their stay.
The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Qualifications
Requirements:
- Bachelor’s degree in Social Work, or enrolled in MSW program.
- Must be computer literate and skilled in Word and Excel. Must be able to negotiate the Internet.
- Must have excellent verbal and written communication skills.
- As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter. Must have an understanding of and support for the Mission of The Salvation Army.
- Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
- Must have an understanding of, and support the Mission of The Salvation Army and the Sanctuary Model
External candidates interested in this position please apply online at http://careers.salvationarmy.org .
Internal candidates interested in applying for this position please apply at http:// internal-usesalvationarmy.icims.com .
No Phone Calls Please.
Refreshed by the Divisional Human Resources Department on 3/13/26.
_____________________________________________________________
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination .
Requisition No. 2534
Salary : $45,000