What are the responsibilities and job description for the Store Manager (FT - 40 Hours) Plymouth, IN position at The Salvation Army USA Central Territory?
Store Manager - Salvation Army Thrift
Location: Plymouth, IN
Job Type: Full-Time, Regular
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
Benefits: Health, DVH, Pension eligibility, 403b option, and more...
At The Salvation Army Thrift Store, your work creates real impact-turning donations into vital funding for the Adult Rehabilitation program. We're seeking a dynamic Store Manager who's a great communicator, thrives in an everevolving environment, and can lead daily operations while motivating the team, elevating the customer experience, and keeping the store running smoothly across sales, staffing, maintenance, banking, and record keeping. This location reaches farther than our other stores, making strong leadership essential in connecting our mission to more people in need.
What You'll Do
Leadership & Staff Management
- Recruit, train, and supervise store staff
- Manage scheduling and payroll processing
- Implement company policies and practices in employee relations
Store Operations
- Develop and implement strategies to meet production and sales goals
- Oversee donation processes, product sorting, pricing, and presentation
- Manage store maintenance, safety, and appearance
- Ensure compliance with OSHA and Salvation Army safety policies
Customer Experience
- Create an enjoyable shopping environment
- Develop customer retention plans
- Set an example for positive customer interactions
Financial Management
- Oversee cash handling procedures and daily deposits
- Work within budget parameters
- Manage inventory tracking for designated product lines
Communication & Reporting
- Maintain open communication with Regional Manager and Department Heads
- Provide daily reports on store production and sales
- Address customer complaints and provide education about the program
Supervisory Responsibility
- In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
- Train and supervise the store staff
- In collaboration with the Regional Manager, provide direct reports with a personnel review
- Review and approve time and attendance for store personnel using the current payroll system
- Check time logs regularly, following all current regulations and trainings
Training Provided
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.