What are the responsibilities and job description for the Store Lead Sales Associate position at The Salvation Army USA Central Territory?
Lead Sales Associate
Location: Comstock park, MI
Pay: $16.00 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
What You'll Do
Sales & Operations
- Support management with product sales and acquisition
- Implement store opening and closing procedures
- Handle banking and daily deposits
- Execute strategies to meet product acquisition, production and sales goals
- Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
- Create an enjoyable shopping experience with positive customer service skills
- Handle customer complaints as needed
- Support store maintenance and appearance
- Maintain displays and floor layout plans
- Identify ways to improve store appeal
Leadership & Communication
- Provide direction to staff in absence of management
- Communicate effectively with store management regarding operations
- Support implementation of policies and procedures
- Document and report concerns in behavior or attitude
- Assist others with basic register problem solving
What We Offer
- Opportunity to make a positive impact in your community
- Professional development and growth opportunities
- Supportive and mission-driven work environment
- Comprehensive benefits package
Training Provided
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
- Professional development and growth opportunities
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
Salary : $16