What are the responsibilities and job description for the Receptionist position at The Salvation Army USA Central Territory?
*** Full- Time Monday- Friday 8:30 A.M.- 4:30 P.M., Starting at $30,000- $41,000 Annually***
The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Summary/Primary Purpose: To answer incoming phone calls, greet incoming clients/visitors and assist them with a variety of community services provided at our Corps.
Essential Duties and Responsibilities:
- Greet all incoming clients/visitors in a friendly professional manner.
- Answer phone calls in pleasant, courteous manner.
- Make appointments as needed.
- Responsible for accurate written messages.
- Provide referral paperwork to incoming clients seeking assistance.
- Assist the Administrative Assistant with any upcoming projects/mailings.
- Provide potential community services assistance to all clients/visitors.
- Determines preliminary eligibility of clients both on and off phone through our data entry program.
- Assist with miscellaneous tasks, such as; laundry, cleaning, filing, shredding.
- All other assigned duties.
Supervisory Responsibilities: None
Education and/or Experience: High School Diploma/GED. Some secondary education preferred. Minimum of 1 year of related experience in reception, telephone work, or data processing preferred. Equivalent combination of education and experience will be considered.
Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.
- Ability to work with people of varying backgrounds and cultures with patience and respect.
- Ability to establish priorities, work independently and proceed with objectives with little supervision.
- Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As well as the ability to access payroll, timekeeping and personal data via a web-based system.
- Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
- Good communication skills both written and spoken, and ability to maintain effective working relationships.
- Demonstrated ability to handle confidential matters.
Other Qualifications: Must pass all applicable background checks. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.
Certificates, Licenses, Registrations: N/A
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand, walk, sit, use hands and fingers, reach with hands and arms, stoop, crouch, talk and hear. Must be able to lift 20 pounds.
Working Conditions: The work environment is a business office setting with office equipment, moderate traffic and noise levels.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
Salary : $30,000 - $41,000