What are the responsibilities and job description for the Backroom Attendant position at The Salvation Army USA Central Territory?
The Salvation Army Family Thrift Store
Location: Overland Park, KS
Pay Rate: $13.75/hour
Schedule: Full-Time | Flexible Hours (Weekends Required)
Department: Retail Sales
Reports To: Store Manager
The Salvation Army Family Thrift Store in Overland Park, KS is seeking a reliable, hands-on Backroom Attendant to support donation processing and back-of-house operations. This role is essential to keeping our thrift store running smoothly and directly supports the life-changing work of the Adult Rehabilitation Center (ARC).
If you enjoy physical work, helping others, and being part of a mission-driven team, this position may be a great fit for you.
Join a Mission That Changes LivesThe Salvation Army Adult Rehabilitation Center (ARC) helps individuals overcome addiction and rebuild their lives through faith-based recovery. Every donation, every sale, and every interaction supports this mission. As a Backroom Attendant, you help create a welcoming, efficient donation experience that keeps our mission going strong.
Position OverviewThe Backroom Attendant is responsible for receiving, sorting, and processing donated goods while maintaining a clean, organized, and safe donation area. This role works closely with store leadership and production teams to support store productivity and donor satisfaction.
Key Responsibilities Donation & Backroom Operations- Greet donors warmly and assist with unloading donations
- Maintain a clean, organized, and safe donation area
- Provide donation receipts and collect donor email addresses when applicable
- Sort, load, and unload donated goods according to center policies
- Power sort donations and support production processes (as applicable)
- Communicate courteously with donors regarding accepted and non-accepted items
- Suggest pickup services for large donations when needed
- Represent The Salvation Army with professionalism and a positive attitude
- Report accidents, property damage, or customer concerns promptly
- Follow safety procedures and lifting guidelines
- Work collaboratively with store and production team members
- Maintain availability for flexible shifts, including early mornings, evenings, Saturdays, and some holidays
- High school diploma or currently pursuing one
- Friendly, dependable, and customer-service oriented
- Basic computer and math skills
- Ability to follow instructions and problem-solve in a team setting
- Must be able to regularly lift 50 lbs and occasionally up to 100 lbs
- Comfortable working in variable temperatures and indoor/outdoor conditions
- Ability to stand for extended periods and perform physical tasks
This role includes standing, lifting, and moving donated goods in both warehouse and store settings. Work is performed indoors and outdoors, with moderate noise, occasional dust, and temperature fluctuations.
Why Work for The Salvation Army- Make a meaningful impact in your community every day
- Be part of a respected, mission-driven nonprofit organization
- Opportunities for growth and advancement within the ARC network
- Workplace culture grounded in integrity, compassion, and service
If you're motivated by purpose, enjoy hands-on work, and want to serve your community, we encourage you to apply today through Indeed.
All employees recognize that The Salvation Army is a church and agree to conduct themselves in a manner that upholds its mission and values.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
Salary : $14