Operations Manager

OVERVIEW:

The Operations Manager – Food Warehouse oversees the daily operations of the Modesto Corps food distribution warehouse, ensuring effective management of inventory, logistics, food safety, compliance, and staff supervision. This role ensures the warehouse supports programs and Corps in providing food security services across the community in alignment with The Salvation Army’s mission.

DUTIES AND RESPONSIBILITIES:

• Oversee daily warehouse operations including receiving, storage, inventory, order fulfillment, and distribution.
• Supervise and schedule warehouse staff, drivers, and volunteers to ensure efficient workflows and compliance with policies.
• Maintain compliance with federal, state, and local regulations including OSHA, USDA, FDA, and food safety standards.
• Coordinate logistics of inbound donations and outbound distributions to Corps, programs, and community partners.
• Develop and maintain accurate inventory control systems and reporting; reconcile discrepancies in a timely manner.
• Implement and monitor safety and risk management protocols for staff and volunteers.
• Partner with Finance and Program staff to track warehouse expenses, budgets, and grants compliance.
• Ensure fleet management, including vehicle inspections, maintenance, and driver safety compliance.
• Lead process improvements to increase efficiency, cost-effectiveness, and service quality.
• Promote a mission-driven culture of respect, teamwork, and service.
• Management and oversight of all duties within the Social Services Department, including program coordination, staff supervision, client support, and compliance with agency policies and funding requirements.
• Perform day-to-day purchasing activities, including sourcing, obtaining quotes, and processing purchase orders.
• Responsibilities may be adjusted or reassigned at the discretion of management to reflect department priorities or organizational changes.
• Responsible for ordering and managing large quantities of food, commodities, privately donated goods and funds. Ensure accurate documentation, accountability, proper storage, and distribution in compliance with agency, funding, and donation guidelines.

SKILLS AND ABILITIES:

• Knowledge of food safety standards, OSHA regulations, and warehouse best practices.
• Strong leadership and team management experience with diverse staff and volunteers.
• Proficiency with inventory management software and Microsoft Office/Google Suite.
• Excellent organizational, communication, and problem-solving skills.
• Ability to maintain a self-motivated and self-directed schedule.
• Ability to address multiple projects in a time-sensitive manner.
• Ability to work with people of diverse backgrounds and circumstances.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business, Logistics, Supply Chain, or related field preferred; equivalent experience considered.
• 5 years of experience in warehouse/operations management, preferably in food distribution or nonprofit sector.
  CA Driver’s license required
• Minimum two years of experience in social services, case management, or a related field.
• Must have knowledge of community resources, confidentiality practices, and crisis response.
• Strong communication, organization, and documentation skills are essential.
• Must demonstrate professionalism, cultural sensitivity, teamwork.

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software
• Relevant janitorial and maintenance equipment

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 lbs.

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an “at-will” nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this “at-will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Experience

• 5 years of experience in warehouse/operations management, preferably in food distribution or nonprofit sector
• Minimum two years of experience in social services, case management, or a related field.
• Must have knowledge of community resources, confidentiality practices, and crisis response.
• Strong communication, organization, and documentation skills are essential.
• Must demonstrate professionalism, cultural sensitivity, teamwork.

Education

• Bachelors or better in Logistics /Supply Chain Management or related field

Licenses & Certifications

• Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.