What are the responsibilities and job description for the Senior Salesforce Administrator position at The Salvation Army Eastern Territory?
Overview
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services.
Job Location: 440 West Nyack Rd., West Nyack, NY 10994. Employer will allow remote/telecommuting throughout the U.S.
Responsibilities
Collaborate with the Salesforce teams, in both CRD and IT, on all on-going development of the CRM and key items on the roadmap, applying knowledge of database management systems. In collaboration with team members to Identify, investigate, and resolve database performance issues, database capacity, and database scalability. Responsible for the Salesforce platform including system configuration, maintenance, deployments, enhancements, upgrades, overall data integrity, and security. Understand complex build requirements and lead the deployment of a solution that works with all other systems integrating with Salesforce. Ensure declarative implementations, apex codes, workflows and all Salesforce coding meets user requirements and doesn’t degrade existing business processes or automations. Lead the build of and maintain custom objects/ fields, validation rules, lightning flows. Lead the build of and maintain custom apps and objects, formula fields, workflows. Lead the design and deployment of automations to processes as much as much as possible. Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Employ industry best practices to deliver world-class solutions. Ensure developed solutions remain compliant with all applicable standards including the NYS Shield, GDPR, CCPA etc. Actively participate in business solution design and build of a new national data warehouse system powered by Snowflake and backed by Azure. Work closely with the Territorial Director of CRM to collaborate on various projects.
Qualifications
Education: Bachelor’s degree in Computer Science or related.
5 years of experience with supporting and maintaining processes in a Salesforce world. Requires skills and experience to include:
- Strong understanding of bi-directional integrations and data architecture
- Expertise integrating tools with 3rd party integrations
- Strong knowledge of Classy, and Dell Boomi tools
- Strong SQL capabilities
- Familiarity with agile methodology
- Experience with BI tools including Sisense, Tableau, Power BI, and Jira
- Operational knowledge of Snowflake
- Operational knowledge of Azure, AWS, and GC
We Offer:
- Generous Medical, Dental, Vision Benefits
- TSA paid Life Insurance for Employees
- Additional life insurance options for employees
- On-site cafeteria
- Paid Time Off – Vacation, Sick, Personal days
- 403(b) retirement savings plan
- Non-contributory Pension Plan
- Professional Development
- Free, on-site Fitness Center
- Federal holidays
- Opportunities to give back and support our communities
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
