What are the responsibilities and job description for the Receptionist position at The Salvation Army Eastern Territory?
Overview
DEPARTMENT: Administrative
REPORTS TO: Corps Officer
SUPERVISES: N/A
STATUS: Non-Exempt (25-29 hours)
SCHEDULE: Weekdays 9:30am – 3:30pm (1 hour lunch)
FUNCTION: The Receptionist serves as the first point of contact for The Salvation Army Cincinnati West Side Corps and plays a vital role in supporting the Corps Officers. This position provides administrative, organizational, and communication support to ensure the smooth daily operations of the corps. The individual in this role will assist with office organization, scheduling, email communication, reporting, and coordination of corps activities.
Responsibilities
- Report to the Corps Officers immediately upon clocking in for daily direction and priorities
- Participate in daily briefings and end-of-day debriefings with the Corps Officers
- Provide direct administrative support to the Corps Officers
- Compose, send, receive, and organize emails on behalf of the office
- Answer, screen, and route all incoming phone calls
- Greet and assist all visitors in a warm, professional, and respectful manner
- Maintain the corps calendar and schedule appointments, meetings, and room usage
- Coordinate scheduling with Emergency Assistance (E.A.) provider
- Communicate corps programs, events, and updates to visitors and callers
- Track, log, and organize donations and issue receipts when appropriate
- Maintain office organization, filing systems, and basic record keeping
- Prepare basic reports and summaries for the Corps Officers as requested
- Perform other duties as assigned to support the mission and operations of the corps
Qualifications
- High School Diploma
- Experience in an office, administrative, or customer service role preferred.
- Experience working with people
- Proficiency in Microsoft Word, Excel, and Outlook
- Strong organizational and communication skills
- Ability to maintain confidentiality and professionalism
- Spanish language skills are a plus
The Salvation Army’s Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible. Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christand to meet human needs in His name without discrimination.