What are the responsibilities and job description for the Store Manager position at The Salvation Army Central Territory?
Store Manager Level I
Location: Milwaukee, Wi
Pay: $20-$22per hour
Job Type: Full-time 40Hrs/weekly
Schedule: Flexible schedule including evenings, weekends, and holidays as needed
Benefits:
Insurance & Financial
· Comprehensive medical, dental, vision, and hearing coverage
· Prescription drug plan
· Voluntary life insurance
· Competitive pension plan
· 403(b) retirement savings plan (immediate eligibility)
Paid Time Off
· Vacation days (accrual begins after first month, eligible after 90 days)
· Paid sick days
· Personal days
· Floating holidays
· Paid holidays (immediate eligibility)
About the Role
At The Salvation Army Thrift Store, your work helps support programs that make a difference in the community. We are looking for a dependable and motivated Store Manager to oversee daily store operations, lead staff, maintain production and sales goals, and create a positive shopping and donation experience for customers and donors.
What You’ll Do
• Supervise, train, and support store employees
• Manage store scheduling, staffing, and daily operations
• Oversee donation processing, pricing, merchandising, and sales floor presentation
• Monitor and communicate daily production and sales goals
• Ensure excellent customer service and donor relations
• Maintain store safety, cleanliness, and compliance with company policies
• Handle cash management, deposits, and register procedures
• Work with Regional Management to improve store operations and performance
• Support onboarding and training completion for new employees
• Help maintain inventory control and minimize product loss
• This individual will be assigned to various locations as needed.
Training Provided
• Paid training on store operations and procedures
• Ongoing leadership coaching and support
• Opportunity to build retail management and operations experience
Why Join Us
• Mission-driven work that supports programs in your community
• Leadership development opportunities
• Team-oriented work environment
• Employee Discount, Employee Assistance Program, and more!
Qualifications:
Required
• Ability to lead and supervise store staff in daily operations
• Reliable attendance and punctuality
• Strong communication, leadership, and teamwork skills
• Basic math and intermediate computer skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand and walk for most of the shift
• Ability to bend, reach, and lift or move merchandise throughout the day
• Ability to safely lift and move up to 50 lbs regularly
• Valid Driver’s License with ability to drive on behalf of The Salvation Army per policy
• High school diploma or equivalent
Preferred
• Associate degree in Business, Retail, or related field
• Previous retail management or thrift store experience
• Experience with staff supervision, scheduling, and training
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Salary : $20 - $22