What are the responsibilities and job description for the Receptionist position at The Salvation Army Central Territory?
Position Summary: The receptionist is the primary contact person with the public, answering the telephones and greeting those who enter our complex. Courtesy, reliability, and congeniality are the most important aspects that this person needs to display. The position also provides some administrative support to the social service department.
Essential Responsibilities:
- Greet visitors who come into the building and direct them to the appropriate person or place.
- Monitor the foyer and reception area and make sure clients are not loitering or wandering the building.
- Answer all incoming phone calls and direct the calls to the correct person. If the person is unavailable, take a written This applies as well to visitors who come in person.
- Assist phone clients and visitors with basic information requested.
- Make appointments for clients to see other staff members as needed.
- Receive, sort, and distribute mail/packages according to Salvation Army policy.
- Send outgoing mail with the mail carrier.
- Communicate effectively and professionally with co-workers, supervisors, volunteers and visitors.
- Perform other duties as assigned.
Qualifications:
Education/Experience:
- High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
- One year of receptionist experience preferred.
Skills, Knowledge & Abilities:
- Maintain strict confidentiality.
Computer Skills:
- Working knowledge in Microsoft Office 365
- Working knowledge of TEAMS and SharePoint
Certificates and Licenses:
- Complete Safe from Harm training, and keep current as needed
Qualifications:
Full Time Monday - Thursday 8a-4p
The Salvation Army offers the following benefits:
- Health Care Benefits which include:
- Medical
- Dental
- Vision
- Hearing
- Flexible spending accounts
- AFLAC
- Voluntary life insurance benefits
- Short-Term and Long-Term Disability options
- Pet Insurance
- Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
- Vesting starts after three years of employment, 100% vested after five years of employment
- The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
- Employee Discounts
- Paid Time Off which includes:
- Sick days begin accruing the first of the month after one full calendar month after employment begins, and you may begin to use sick days after (90) days of employment.
- Up to (4) earned sick days per year may be used as discretionary days.
- Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
- The accrual rate is based upon years of service and approved hours worked.
- You will receive up to 2 personal days and 2 floating holidays per year based on date of hire.
- Birthday off with pay.
- Paid holidays are effective immediately.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
