What are the responsibilities and job description for the Lead Sales Associate position at The Salvation Army Central Territory?
Store Lead Sales Associate
Location: St. Joseph, MO
Pay: $15.58 per hour
Job Type: Full-Time
Schedule: 40 hours per week, including days, evenings, weekends, and holidays as scheduled
Pay: $15.58 per hour
Job Type: Full-Time
Schedule: 40 hours per week, including days, evenings, weekends, and holidays as scheduled
Join a Mission That Changes Lives
The Salvation Army is an international movement and part of the universal Christian church. Through our thrift stores, we help fund Adult Rehabilitation Centers and provide affordable shopping opportunities for our communities.
We are looking for a motivated and dependable Store Lead Sales Associate to help support daily retail operations, deliver outstanding customer service, and assist store leadership in creating a positive shopping experience. If you have retail experience, leadership skills, and a passion for serving others, we'd love to hear from you.
Why Join The Salvation Army?
At The Salvation Army, your work directly impacts lives in your community. We offer a supportive environment where employees can grow professionally while contributing to a meaningful mission.
Benefits Include:
✅ Medical, Dental, Vision & Hearing Insurance
✅ Prescription Drug Coverage
✅ Flexible Spending Accounts (FSA)
✅ Employer-Paid Life Insurance
✅ Short-Term & Long-Term Disability Coverage
✅ Supplemental Aflac Insurance Options
✅ Pet Insurance through MetLife
✅ Employee Assistance Program (EAP)
✅ Paid Time Off (PTO)
✅ Paid Holidays
✅ 403(b) Retirement Savings Plan with Employer Match Eligibility
✅ Career Growth & Development Opportunities
Position Summary
The Store Lead Sales Associate assists management with store operations, customer service, merchandising, cash handling, and team support. This leadership-focused retail position helps ensure efficient operations, drives sales performance, and maintains an inviting shopping environment.
When management is unavailable, the Store Lead Sales Associate may provide guidance and support to team members while helping ensure policies and procedures are followed.
Key Responsibilities
Retail Operations & Sales
- Assist management with product sales and donation acquisition efforts
- Support achievement of production, sales, and revenue goals
- Perform opening and closing procedures
- Prepare bank deposits and handle daily cash management duties
- Monitor inventory flow and product rotation
- Support merchandising initiatives and sales floor organization
- Ensure compliance with store policies and operating procedures
Customer Service
- Deliver exceptional customer service and create a positive shopping experience
- Resolve customer concerns and complaints professionally
- Maintain a welcoming, clean, and organized store environment
- Assist customers with purchases, donations, and general inquiries
- Promote customer satisfaction and repeat business
Leadership & Team Support
- Provide direction and support to staff in the absence of management
- Assist with register troubleshooting and basic POS system support
- Communicate operational concerns and recommendations to management
- Document and report workplace issues as appropriate
- Foster teamwork and a positive work culture
Merchandising & Store Appearance
- Maintain attractive merchandise displays
- Follow floor plan and visual merchandising standards
- Identify opportunities to improve store presentation and sales performance
- Ensure sales floor, fitting rooms, and work areas remain organized and safe
Qualifications
Required Education
- High School Diploma, GED, or equivalent
Required Experience
- Previous retail experience required
- Experience in customer service, cash handling, sales, merchandising, or lead associate roles preferred
Skills & Abilities
- Strong customer service and communication skills
- Basic computer proficiency
- Knowledge of Point of Sale (POS) systems
- Accurate cash handling and balancing skills
- Ability to multitask in a fast-paced retail environment
- Strong organizational and leadership abilities
- Dependable attendance and work ethic
Licensing Requirements
- Valid driver's license required
- Reliable transportation for occasional bank deposits
- Ability to successfully pass a Motor Vehicle Record (MVR) check
Physical Requirements
- Stand and walk for extended periods
- Frequently use hands and arms for reaching, handling, and lifting
- Regularly lift and move up to 25 pounds
- Occasionally bend, stoop, kneel, crouch, balance, or climb
- Ability to work in a retail environment with varying temperatures and moderate noise levels
Work Environment
- Retail thrift store setting
- Quiet to moderate noise levels
- Dust exposure may occur
- Seasonal temperature fluctuations may be present
Travel Requirements
- Occasional local travel may be required for training, meetings, or work assignments
Equal Opportunity Employer
The Salvation Army is an Equal Opportunity Employer. We encourage applications from veterans, individuals with disabilities, people returning to the workforce, individuals impacted by the justice system, and candidates without a college degree.
Apply Today
If you're looking for a rewarding retail leadership opportunity where your work supports meaningful community programs, apply today to join The Salvation Army team in St. Joseph, Missouri.
Indeed Search Keywords
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Qualifications:
What You Need
Required
Education & Experience
- High School Graduate or Equivalent
- Retail experience required
Skills & Abilities
- Ability to speak, write and understand English for effective communication
- Basic computer skills including Point of Sales System and payroll program
- Proficient cash handling and accurate change-giving abilities
- Strong customer service orientation
Certifications
- Valid Driver's License and personal transportation for bank runs
- Must be able to pass a Motor Vehicle Record Search
Physical Requirements
- Regularly required to stand, use hands, handle, feel, hear, and talk
- Frequently required to walk and reach with hands and arms
- Occasionally required to climb, balance, stoop, kneel, or crouch
- Must regularly lift and/or move up to 25 pounds
- Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Work Environment
- Store environment with quiet to moderate noise level
- May be dusty and experience temperature fluctuations based on weather
- May stand for extended periods
Travel
- May be required to travel to various locations for work or training
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.