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Case Management Specialist

The Salvation Army A Georgia Corp
Jacksonville, FL Full Time
POSTED ON 11/20/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Case Management Specialist position at The Salvation Army A Georgia Corp?

Schedule/Hours: 8 hours per day 40 hours per week possible weekend duty

This position is responsible for:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program

Key Responsibilities:

  • Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program.

  • Establishes unique comprehensive long-term program goals for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.

  • Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.

Physical Requirements and Working Conditions:

  • Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits:

  • Health, Dental and Vision Insurance

  • Paid Holidays and Paid Time Off

  • Retirement Plan

  • Life Insurance and more!
EDUCATION AND EXPERIENCE:
Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
and
Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
Valid State Drivers License

Equal Opportunity Employer: Veterans | Disabled

Salary.com Estimation for Case Management Specialist in Jacksonville, FL
$53,735 to $80,758
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