What are the responsibilities and job description for the Catering Coordinator position at The Salty?
Description
- Summary: The number one priority of our Catering Coordinator is handling the execution of events and catering orders while ensuring a high level of customer satisfaction with every customer they interact with. They do this by approaching every interaction with positivity, a genuine smile, and a passion for making people happy. As the Catering Coordinator one of your most important responsibilities is to coordinate the catering details for all sizes of orders events and provide a responsive and pleasant catering experience to clients. As catering coordinator, you will work directly with the Catering Manager on executing confirmed events and catering orders. Once a piece of business is confirmed, the CM will loop in the Catering Coordinator to follow up on the execution with the clients to ensure a seamless experience. Communication, problem solving and management skills are a vital part of a catering coordinator with The Salty.
Requirements
- Assist customers in person with a happy, positive, genuine smile all of the time to ensure they feel welcomed and at home
- Plan, implement and oversee assigned booked events and catering orders.
- Oversee delivery/setup logistics
- On-site for any major event as assigned by CM
- Maintain constant communication with customers as needed regarding their orders.
- Hitch & drive company car / campers to and from events as needed.
- Set up for events: table displays, donut walls, camper pop-ups
- Ensure event setups and the camper are kept sparkling clean at all times
- Break down event setups and take out trash on site or at the store / kitchen.
- Wipe down the packing area and ensure the counter top is as clean as possible / keep a table setup or donut wall free of crumbs at weddings, etc.
- Maintain up-to-date knowledge of all seasonal changes to our menu (your Catering Manager will keep you in the loop with all of the changes to the menu and offerings as they come up!)
- Coordinate set up for events: table displays, donut walls, camper pop-ups more
- Coordinate stores regarding pickups, deliveries and event prep as needed
- Assist stores with packaging donuts for catering orders and deliveries as needed
- Check product quality previous to events/orders going out; alert store/kitchen whenever donuts don’t look like they meet our quality standards.
- Follow up on opening and closing event/order checklists, always seeking to set the next shift up for success
- Directly supervise the CET (Catering Experience Team) while working events.
- Report CET hours for payroll on a weekly basis.
- Assist in training of hourly catering experience team members
- Adhere to all safety and health regulation policies set forth at The Salty.
- Additional duties as assigned
Salary : $50,000 - $55,000