HR Operations Lead

RSM’s unique approach develops critical thinking and has built excellence in math since 1997. Recently featured by NPR and the Atlantic magazine as one of the players in the “Math Revolution” and ranked one of the best schools in the world by the Johns Hopkins Center for Talented Youth, RSM helps children of all levels build a solid math foundation and develop their critical-thinking and problem-solving skills. For nearly two decades, RSM students have consistently achieved remarkable scores on standardized tests and in national and international math competitions, although attaining top test scores is just one of the benefits of our program. RSM helps students of all levels become more confident in math and develop a deeper understanding of the subject.

HR Operations Lead will be part of a collaborative team and will focus on making our HR processes and systems even more useful.

What you’ll do:

• Lead day-to-day HR operations and process execution and act as the escalation point for HR operations questions.
• Identify and implement ways to improve how employees interact with HR technology, making processes most intuitive.
• Become an expert in our HRIS, including eforms, workflows, permissions, security roles, dashboard and system update.
• Become familiar with RSM human resources policies, applicable laws, standards and regulations to collaborate on supporting procedures.
• Create ways for employees to easily interact with applicable policies.
• Develop and maintain standard operating procedures, process documentation, work instructions and service-level agreements.
• Leverage system to ensure the accuracy, integrity and timeliness of HR data.
• Ensure HR transactions are completed accurately and within agreed service-level agreements.
• Provide day-to-day guidance and support to the HR Administration team.
• Develop and maintain HR reports and dashboards to support mandatory filings such as Equal Employment Opportunity, operational decision-making and compliance tracking.
• Partner with technology vendors on tickets, system updates, enhancements, and integrations.
• Work on ongoing opportunities to fine-tune workflows and automate repetitive tasks.
• Partner with Payroll, Recruitment, HR Representatives, and other stakeholders to resolve cross-functional issues.
• Support ongoing HR operational initiatives and continuous improvement projects as the organization grows.

Your qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2 years of experience in HR Operations.
• Strong hands-on experience administering/configuring HRIS.
• You’re detail-oriented and curious about how systems can improve employee experience.
• You know your way around data and reporting tools.
• You’re proactive, finding ways to make things better.
• Experience supporting HR operations in a multi-site or fast-growing organization preferred.
• Strong understanding of employee lifecycle processes, HR compliance and HR data management.
• Excellent organizational skills with strong attention to detail and data accuracy.
• Strong analytical, problem-solving and process improvement skills.
• Ability to manage confidential employee information with professionalism and discretion.
• Excellent written and verbal communication skills.

Benefits:

RSM offers a comprehensive benefits package to eligible employees (upon meeting certain criteria) to support your health, well-being, and financial future. Our benefits include:

• Medical Insurance: Access to medical plans to fit your needs.
• Dental Insurance: Comprehensive dental coverage.
• 401(k) Retirement Plan: Save for your future with a company-matched 401(k)plan.
• Pre-tax Savings: Take advantage of pre-tax savings options for eligible expenses, including health and dependent care.
• RSM Tuition Discount: Enjoy discounted tuition for your eligible dependents for RSM classes.

RSM embraces diversity and is committed to attracting qualified candidates who also embrace and value diversity and inclusivity. RSM is an Equal Opportunity/Affirmative Action Employer