What are the responsibilities and job description for the Sales Associate position at The Royal Standard?
Summary:
The Sales Associate specializes in excellent customer service and sales. Responsibilities include assisting the customer with any retail related needs while providing a positive shopping experience, general point of sale processing, stocking and tagging merchandise, straightening shelves, monogramming merchandise, and much more!
Requirements:
• Sales and Customer Service oriented
• Professional, Friendly, Diplomatic, Motivated, and Proactive
• Creative, Organized and Detail Oriented
• Excellent Communication Skills, especially Verbal
• Computer Literate – POS software, Microsoft Excel and Word, email
• Physically Able to Move Light Furniture, Boxes, and Merchandise up to 30 pounds
Responsibilities Include:
• Initiating and developing customer relationships, and resolving customer service issues in a timely manner
• Working a register to tender sales
• Motivated to reach or exceed store sales goals
• Following store policies and procedures
• Merchandise displays, signage, and cleanliness, and overall store appearance
• Maintaining inventory and store supply levels
• Tagging merchandise correctly
• Ensuring required store opening and closing duties are complete
• Monogramming merchandise on the monogram machine or by adding a vinyl
• Communicating with and assisting co-workers with any operations of the store
• Additional responsibilities may be added at any time
Additional Responsibilities if Store has a Café Include:
• Make and serve coffee and other beverages
• Obtain liquor license (TRS will cover the cost of license)
• Assist with counter food service