Part-Time Temporary Medical Assistant / Medical Scribe – Front Desk & Clinical Support

Job Title: Medical Assistant / Medical Scribe – Front Desk & Clinical Support
Location: Tucson, AZ
Reports To: Operations Manager / Lead Medical Assistant
Works Closely With: Providers, clinical team, surgical consultation team, patient care coordinators, and administrative staff
Employment Type: Part-Time Temporary, with potential for permanent hire
Status: Non-Exempt
Start Date: Immediate
Initial Schedule: Monday–Wednesday 8:30 am - 12 pm, with the potential to add Thursday and Friday as clinic needs grow

Position Summary

The Roxbury Institute is seeking a Part-Time Temporary Medical Assistant / Medical Scribe to join our Tucson, AZ location with the potential to transition into a permanent part-time position.

This is a hands-on, hybrid role that combines medical assisting, medical scribing, front desk support, patient coordination, and general clinic operations. Because our Tucson location is a smaller specialty clinic with a focused patient volume, we are looking for someone who is comfortable multitasking and stepping into different areas of the clinic as needed.

The position will initially be scheduled Monday through Wednesday, with the potential to expand to Thursday and Friday as patient volume and clinic needs increase. We are looking for someone who is interested in growing with the clinic and has flexibility to potentially increase their schedule over time.

The ideal candidate is someone who enjoys variety, is highly organized, professional, patient-focused, and understands that no two days may look exactly the same. When patient flow is lighter, this individual will assist with administrative, chart preparation, front desk, documentation, and clinic organization responsibilities.

This is an immediate-hire opportunity, and we are looking for someone who is available to start as soon as possible.

Key Responsibilities1. Medical Assistant / Clinical Support

• Escort patients from the waiting area to exam rooms and prepare them for provider visits
• Obtain and document vital signs, including blood pressure, pulse, temperature, and respiration
• Record height, weight, BMI, and waist/hip measurements
• Document chief complaints, symptoms, medical history, medications, and allergies
• Perform SOZO measurements and upload results to patient charts
• Perform thermography and download/upload images to patient records
• Perform and assist with ultrasound imaging as trained
• Operate and maintain specialty equipment, including ultrasound and CVAC equipment
• Prepare exam rooms with appropriate supplies and equipment
• Clean, disinfect, and restock exam rooms between patients
• Assist providers during examinations and procedures as needed
• Maintain an organized, clean, and professional clinical environment
• Assist with inventory and ensure clinical supplies are appropriately stocked

2. Medical Scribing & Provider Support

• Serve as a medical scribe for providers during patient consultations and visits
• Accurately document patient encounters, histories, assessments, plans, and recommendations in ModMed
• Assist providers with real-time or same-day clinical documentation as directed
• Prepare charts and review patient information prior to scheduled visits
• Ensure provider notes are complete and organized for review and signature
• Enter relevant patient information, orders, diagnoses, and follow-up recommendations as directed by the provider
• Assist with preparing charts and documentation for upcoming appointments
• Maintain accuracy and confidentiality when handling sensitive medical information

3. Front Desk & Patient Reception

• Greet patients warmly and professionally upon arrival
• Check patients in and out and ensure a positive patient experience
• Verify patient demographics, address, pharmacy, insurance, and contact information
• Collect identification and insurance information and scan/upload documents into ModMed
• Import and update medication lists as needed
• Collect patient payments and process transactions
• Create and provide superbills when appropriate
• Answer incoming phone calls and assist patients with general questions
• Respond to patient communications through Klara, email, and other approved communication platforms
• Schedule and confirm appointments
• Assist with obtaining and organizing required records, labs, and documentation prior to appointments
• Maintain an organized and welcoming front desk and waiting area
• Provide backup support to the remote Administrative Assistant when needed

4. Patient Education & Care Coordination

• Meet with patients following provider consultations to provide a warm and informative transition
• Reinforce provider recommendations and next steps within the scope of the position
• Answer general patient questions and direct clinical questions to the appropriate provider
• Educate patients on available in-house services and treatment options, including the Supplement Program, CVAC therapy, and specialty devices
• Review preparation instructions for upcoming procedures or testing
• Provide information regarding genetic testing and assist patients with understanding the process
• Discuss the Advanced Lipedema Treatment surgical pathway with appropriate patients and facilitate a smooth handoff to the surgical consultation team
• Assist with coordinating follow-up appointments and recommended testing
• Support communication between patients, providers, and the surgical consultation team
• Follow up on outstanding patient needs and documentation as directed

5. Medical Records & Administrative Support

• Maintain accurate and up-to-date electronic health records in ModMed
• Prepare and organize provider charts
• Scan and upload lab results, imaging reports, outside records, and other medical documentation
• Request and send medical records to other providers as needed
• Ensure required pre-visit documentation, labs, and records are available before appointments
• Assist with prior authorizations for medications and imaging when needed
• Schedule specialty testing, including Lymphoscintigraphy and MRT testing
• Assist with coordinating peer-to-peer calls for providers
• Assist with general administrative tasks during periods of lower patient volume
• Help maintain organized patient files, work areas, and clinic supplies

6. Clinic Operations & Team Support

Because this is a smaller clinic, the successful candidate will be expected to assist wherever needed to keep the clinic running efficiently.

Responsibilities may include:

• Assisting with opening and closing clinic procedures
• Restocking clinical and front office supplies
• Monitoring inventory and communicating supply needs
• Organizing exam rooms and work areas
• Assisting providers and other team members with day-to-day operational needs
• Supporting other Roxbury Institute locations and teams when appropriate
• Taking initiative during slower periods to complete outstanding administrative, documentation, and organizational tasks

7. Compliance & Safety

• Maintain strict patient confidentiality and comply with HIPAA requirements
• Follow OSHA, infection control, and workplace safety standards
• Properly clean and disinfect equipment and clinical areas
• Follow established Roxbury Institute policies, procedures, and protocols
• Maintain professional boundaries and protect patient privacy at all times

Ideal Candidate

We are looking for someone who is:

• Available to start immediately or very soon
• Available to work Monday–Wednesday initially, with the flexibility and interest to potentially add Thursday and Friday as clinic needs increase
• Comfortable working in a multitasking, hands-on role
• Comfortable moving between the front desk, clinical area, and provider support throughout the day
• Friendly, professional, and genuinely enjoys working with patients
• Highly organized and detail-oriented
• Comfortable learning new systems and workflows
• Able to work independently while knowing when to ask for direction
• Flexible and willing to help wherever the clinic needs support
• Comfortable with both patient-facing and administrative responsibilities
• Interested in building a long-term position with The Roxbury Institute if the temporary placement is a good mutual fit

Qualifications

• Medical Assistant certification (CMA, RMA, or equivalent) preferred
• 1 year of medical assistant experience preferred
• Previous medical scribing experience strongly preferred
• Experience working in a medical office, specialty clinic, surgical practice, or similar healthcare environment preferred
• Experience with front desk responsibilities, scheduling, patient check-in/check-out, and payment collection preferred
• Experience with an EHR/EMR system required; ModMed experience strongly preferred
• Strong computer and documentation skills
• Excellent written and verbal communication skills
• Ability to maintain accuracy while multitasking
• Strong attention to detail and follow-through
• Ability to maintain professionalism and confidentiality in a healthcare setting

Core Competencies

• Patient-centered approach
• Professional and personable communication
• Strong organizational skills
• Attention to detail
• Dependability and accountability
• Ability to multitask and prioritize
• Adaptability and willingness to help
• Strong clinical and administrative judgment
• Team-oriented attitude
• Ability to work independently
• Professionalism and discretion

Working Environment

This position is based in a specialty medical clinic and involves regular interaction with patients, physicians, and administrative staff.

Because this is a smaller clinic with a focused patient volume, this position is intentionally designed as a hybrid role. The successful candidate should be comfortable moving between clinical support, medical scribing, front desk responsibilities, patient education, and administrative tasks throughout the day.

There may be periods of higher patient activity as well as slower periods. During slower periods, the expectation is that the employee will proactively assist with chart preparation, documentation, records, inventory, front desk organization, and other clinic needs.

About The Roxbury Institute

The Roxbury Institute is a multi-state healthcare organization specializing in the research, diagnosis, treatment, and advancement of care for fat disorders and aesthetic medicine. We transform health, function, and confidence through a full spectrum of conservative and surgical treatments guided by scientific rigor, compassionate delivery, and a pioneering research program.

Position Details

Employment Type: Part-Time Temporary with potential for permanent hire
Start Date: Immediate
Location: Tucson, AZ
Initial Schedule: Monday–Wednesday
Potential Schedule Expansion: Thursday and Friday may be added as patient volume and clinic needs increase
Schedule: Part-time; exact hours to be discussed during the interview process

Benefits

Benefits may be available upon transition to a permanent position, based on applicable eligibility requirements and company policy.

Pay: $18.00 - $20.00 per hour

Expected hours: 24.0 per week

Work Location: In person

Salary : $18 - $20