Sr. Service Technician

The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market.

Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project — and in the positive impact we strive to make in the communities we serve.

We are actively seeking qualified candidates for the Sr Service Technician position to join our award-winning team.

Great Reasons to Join:

• 10x Employee Voted Top Workplace
• Highly Competitive Wage
• Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)
• $15k Company Paid Life Insurance 
• 401(k)
• Employee Stock Ownership Plan (We are 100% employee owned)
• Training and Support
• Paid Time Off and Paid Holidays
• Advancement Opportunities
• Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule:

• Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change.  

Position Summary:

The Sr Service Technician is an important part of the team, as they will assist with all phases and types of new construction jobs.

Position Responsibilities:

• Troubleshoot and diagnose a variety of service issues.
• Perform repairs, part replacements, and system maintenance.
• Manage materials, schedules, and ensure quality work.
• Communicate effectively with customers and team members.
• Document work performed and report recurring issues to management.
• Be available for on-call and overtime work as needed.
• Follow all applicable safety guidelines and regulations
• Handle new system start-ups, first-year warranty issues, and service calls.
• Assist with all phases and types of new construction jobs.
• Assist with training service technicians on new services, equipment and issues.
• Available to answer questions from service technicians regarding diagnostics and troubleshooting.
• Oversee and/or assist with after-hours calls as needed.
• Additional duties as assigned.

Qualifications:

• Required: 5 years’ service experience.
• Required: High School diploma or GED.
• Required: Valid driver’s license.
• Preferred: EPA Certification a plus.
• Preferred: New construction experience a plus. 

Physical Demands:

• Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting, and lifting.
• Must be able to pick up, lift, carry and move up to 50 lbs.
• Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE.

Benefits and Compensation

We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Must be able to pass a pre-employment drug screen and background check.

EEO Statement:

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.