Agency Sales Specialist - Commercial Lines

Agency Sales Specialist — Commercial Accounts Focus

The Rockwell Insurance Agency is looking for a motivated, outgoing Agency Sales Specialist to join our team in our Greenville office.

This is a sales-focused, phone-heavy position with a primary concentration in commercial insurance. You’ll work with business owners to understand their operations, identify insurance needs, provide quotes, and turn those conversations into new customers. Personal lines sales will also remain a regular responsibility of this position.

You’ll handle incoming inquiries, follow up with leads, and actively develop new opportunities through outreach, referrals, and relationship building. We’re looking for someone who is comfortable starting conversations, asking thoughtful questions, and asking for the business.

Insurance experience is helpful, but it is not required. We can teach insurance. We are looking for someone who is naturally personable, confident on the phone, competitive, organized, and motivated by results.

A major part of this role is making a genuine connection with every person you speak with. We want someone who takes the time to understand a customer’s needs, explains the value of our agency, follows up consistently, and gives every opportunity their best effort. For commercial accounts, that means learning about each business and helping owners understand the coverage options available to them.

Responsibilities

• Develop and sell commercial insurance accounts as the primary focus of the role
• Sell personal lines insurance and follow up on personal lines opportunities as part of regular sales responsibilities
• Handle inbound sales calls and new insurance leads
• Build relationships with business owners and prospective personal lines customers
• Gather information about business operations, exposures, and coverage needs to prepare accurate commercial insurance quotes
• Gather customer information and prepare accurate personal lines quotes
• Learn and work within carrier underwriting requirements and coordinate with underwriters as needed
• Present coverage options clearly and confidently
• Sell based on coverage, value, and customer service—not simply price
• Ask for the sale and work to overcome reasonable objections
• Follow up consistently with prospects who do not purchase on the first conversation
• Maintain an organized sales pipeline and document activity
• Contact existing and prospective customers to identify additional insurance opportunities
• Generate new business through referrals, outreach, and self-sourcing, with an emphasis on commercial accounts
• Identify opportunities to cross-sell commercial and personal lines products when appropriate
• Assist with incoming agency phone calls and customer needs as necessary
• Work toward established monthly sales and production goals
• Obtain and maintain required insurance licensing

What We’re Looking For

The right person for this role is:

• Interested in working with business owners and learning how different businesses operate
• Comfortable spending a significant portion of the day on the phone
• Friendly, confident, and able to connect easily with different personalities
• Sales-minded and comfortable asking someone for their business
• Proactive about developing new opportunities through outreach and relationship building
• Curious and willing to ask detailed questions to understand a customer’s insurance needs
• Persistent with follow-up without being pushy
• Competitive and motivated by measurable goals
• Reliable and able to work independently
• Organized and able to manage multiple leads, quotes, and follow-ups
• Attentive to detail and willing to work through the information needed to quote commercial accounts
• Comfortable receiving coaching and working to improve sales performance
• Able to communicate professionally by phone, email, and text
• Willing to learn both commercial and personal lines products, coverage, and underwriting requirements

Previous insurance or sales experience is helpful but not required. Personality, work ethic, willingness to learn, and the ability to connect with people are more important to us.

Position Details

Position: Agency Sales Specialist — Commercial Accounts Focus
Job Type: Full-time
Location: In-office — Greenville, Maine
Base Salary: $38,500–$41,000 per year
Schedule: Monday–Friday, 9:30 a.m.–5:00 p.m.
Compensation: Base salary plus performance-based incentives, up to an additional $8,000 per year

This is a good fit for someone who wants to build a career in insurance sales, develop relationships with business owners, and grow commercial accounts while also helping customers with their personal insurance needs.

Pay: $42,000.00 - $50,000.00 per year

Benefits:

• Paid time off

Work Location: In person

Salary : $38,500 - $41,000