What are the responsibilities and job description for the Call Center Partner -- Live Transfers (Timeshare Exit Legal Services) position at The Rockport Group?
What we need:
· Live transfers of timeshare owners Mon–Thurs, 10 AM–9 PM EST
· Target: 5 qualified transfers per agent, per day
· Qualified lead = owner not behind on mortgage, not more than 1 year behind on maintenance fees, with a real interest in exiting their timeshare contract or exploring financial relief
Qualifying signals to screen for: trouble booking reservations, false sales promises, rising annual fees, "easy to sell/rent" claims that didn't pan out, failed resale attempts, or inherited timeshares owners don't want.
Requirements:
· Must accept payment through business credit cards
· Comfortable following our qualifying script with no "junk" transfers
· Compliance and legal terms (call recording, consent, etc.) are the partner's responsibility and will be covered in a separate contract — this ad is about the transfer arrangement only
Trial & growth: Start with 2 agents at 5 transfers/day, 4 days/week. If it performs, we add 2 agents per week, scaling to 10–20 agents.
To apply, send: company name/location, agent capacity, relevant experience, proposed rate per qualified transfer, sample recordings/references, and confirmation of payment method.
The Rockport Group, a multi-state timeshare exit strategy legal services firm, is looking for an established lead generation or call center company (domestic or overseas) to become our live-transfer partner. This is a ground-floor opportunity to grow into a multimillion-dollar-per-year relationship as we scale.
Salary : $16,000 - $80,000