What are the responsibilities and job description for the Employee Benefits Account Coordinator position at The Robert Taylor Group Inc.?
The Robert Taylor Group is seeking a detail-oriented professional with employee benefits or insurance experience to support our growing team in Greenville, NC. This full-time, in-office position is ideal for someone with experience in worksite, employee benefits, or insurance sales who is looking to transition into a stable W-2 office role while remaining in the employee benefits industry.
In this position, you'll work closely with our office staff, sales team, insurance carriers, benefit counselors, and clients. Your primary responsibilities will be to coordinate enrollments, prepare benefit communications, manage enrollment platforms, and help deliver the exceptional customer service our agency is known for.
Key responsibilities in assisting our sales team
- Manage and maintain online enrollment platforms such as Employee Navigator.
- Schedule and assist with pre-enrollment meetings and virtual benefit presentations.
- Coordinate benefit counselors for onsite enrollments with new and existing clients.
- Assist with social media, newsletters, surveys, and other marketing initiatives.
- Assist with quoting group medical and ancillary benefit plans.
- Prepare employee benefit guides, enrollment materials, and client communications.
- Communicate with insurance carriers regarding policy administration and client requests.
- Provide help with the day-to-day operations of the office that include, but are not limited to, answering phones and working to help process post-enrollment items, as well as providing regular office customer support.
Qualifications
- Experience with employee benefits, group insurance, worksite benefits, or health insurance is strongly preferred. A current or previous North Carolina Life, Accident & Health license is a plus but not required.
- Excellent communication and interpersonal abilities.
- Previous experience in office support, sales coordination, or administrative assistance preferred.
- Must be detailed and organized.
- Must have computer experience dealing with Microsoft Excel, Word, and PowerPoint as well as CRM systems that track and monitor other metrics.
- Must show a history of being able to prioritize and multitask.
Why join us?
The Robert Taylor Group is an award-winning agency known for exceptional service and a caring nature towards our clients and customers.
As a team member, you will receive an outstanding benefit package that includes:
- Competitive pay with annual evaluations and potential increases
- Immediate PTO and wellness benefits
- Employer-paid health insurance and other benefits including dental, vision, and ancillary options
- A retirement plan that includes a company match
- The ability to continue to grow and develop as we do the same!
- Paid holidays
If you can meet the requirements and desire to be considered, please submit your resume. Qualified candidates will be contacted for an interview. We look forward to talking soon.
Pay: $41,650.00 - $49,920.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $41,650 - $49,920