Demo

Benefits Manager

The RMR Group
Newton, MA Full Time
POSTED ON 1/5/2026
AVAILABLE BEFORE 2/9/2026
Overview

The Benefits Manager manages, implements and communicates employee benefit programs and ensures compliance with a myriad of ERISA and Department of Labor regulations. The Benefits Manager is the primary benefits representative for employees, and partners with the Senior Director and HR leadership to drive plan design, plan administration, and vendor relations. The Benefits Manager also collaborates with the Human Resources team to enhance our efforts in employment branding, development of best practices, and the projection of The RMR Group as a Best in Class employer in the markets we serve.

Responsibilities

  • Manage the administration and enrollment of all benefits, including medical, dental, vision, life insurance, voluntary plans, FSA and 401k plans.
  • Provide information to employees and managers on all benefit-related questions; resolve all employee benefits issues/problems.
  • Oversee entry of new hires, terms, changes and other data maintenance in ADP and ensure necessary information is provided to Payroll.
  • Establish and maintain effective relationships with benefits vendors and consultants; ensure that the administration of plans is effective and efficient.
  • Manage annual open enrollment, which includes communicating plan information to employees (both electronically and via in-person and online meetings), troubleshooting throughout the employee enrollment process, and overseeing the processing of changes.
  • Make any required open enrollment program changes in ADP Workforce Now, including carrier, plan design, and premium adjustments.
  • Administer the 401k plan, which includes assisting eligible employees with enrollment, loans, withdrawals, distributions and rollovers; directing the 401(k) education program, including the coordination and presentation of materials to employees both in person and online, coordinating and participating in 401k committee meetings; completing the annual audit, and working with consultants and outside counsel on various contract/compliance projects.
  • Assist with the design, preparation, updates and distribution of employee benefits statements and other employee benefits communications.
  • Process employee workers’ compensation claims and invoices and prepare quarterly reports for Accounting and Real Estate Services.
  • Manage leave of absences by answering employees’ questions, preparing FMLA and/or disability letters and paperwork, submitting required paperwork to insurance provider(s), following up with all parties as absences progress and providing updates to managers, Talent Managers and Payroll.
  • Assist as needed with the annual compensation review and share grant processes, including the implementation of benefit- and pay-related ADP changes.
  • Submit the funding, monitor monthly activity and complete the necessary reports for the FSA and HSA plans on a weekly basis.
  • Prepare and submit monthly eligibility reports for Wellness Provider and Health Advocate and ensure billing accuracy.
  • Oversee COBRA administration, including notices, elections and terminations.
  • Manage the tuition reimbursement program, including responding to inquiries, communicating the policy, and approving and processing employees’ tuition reimbursement requests.
  • Develop and communicate yearly programming of RMR’s wellness program.
  • Run ad hoc reports as requested, including reports for HR, Real Estate Services and IT.

Qualifications

  • Bachelor’s degree (B.A.) or equivalent.
  • 5 plus years related experience or equivalent.
  • Commitment to excellence and high standards.
  • Excellent written and oral communication skills.
  • Strong organizational, problem-solving and analytical skills.
  • Ability to manage multiple priorities and workflow.
  • Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.
  • Experience with FMLA, Leaves of Absence, ADA is required.
  • Proficient in Microsoft Word, Excel and Outlook. HRIS experience, particularly with the ADP Workforce Now system, is a plus.
  • Acute attention to detail.
  • Strong interpersonal skills.
  • Good judgment with the ability to make timely and sound decisions.
  • Ability to deal effectively with a diverse population of individuals at all organizational levels.
  • Proven ability to handle multiple projects and meet deadlines.

Total Rewards

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group’s benefits plans, including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurance
  • Health Savings Account (HSA) & Flexible Spending Plans (FSA)
  • 401(k) Plan with Employer Match
  • Holidays, Vacation & Sick Time
  • Parental Leave
  • Tuition Assistance
  • Matching Gift Program
  • Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The estimated base compensation range for this position is $110,000 to $140,000 per year. RMR considers several components including an individual's skills, qualifications, experience, internal equity, and market data.

Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR’s Mission Is To Create Long Term Value For Our Clients By Managing Their Investments And Assets “like We Own It” – An Approach That Consistently And Repeatedly Generates Opportunities For All Our Employees, Investors And Stakeholders. We Are Guided By Six Core Values

  • Integrity at Our Core.
  • Perform Passionately and Effectively.
  • Inspired Thinking.
  • Like We Own It.
  • Power of We.
  • Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you’d like more information on your EEO rights under the law, please click here .

Salary : $110,000 - $140,000

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