What are the responsibilities and job description for the Front Desk Agent Part-Time position at The River's Edge Campground?
Schedule (subject to change and flexibility required to meet evolving business needs):
Position:
Front Desk Agent - Part-Time
Seeking someone who can provide great customer service at our campground front desk. This position will be scheduled 16 hours per week with potential for more as business and scheduling needs demand. This is a Friday and Saturday evening position. Please see hours below.
About Us:
The River’s Edge is a membership only, gay, clothing optional campground community that is open year-round. Prospective employees must be open-minded, professional and must deliver exceptional customer service at all times.
The River’s Edge Campground in Dewy Rose, GA is seeking a highly motivated and dependable Staff Member for immediate placement on a GREAT TEAM in an Enjoyable Work Environment!
NOTE: We do NOT provide housing on grounds. We are looking for a local employee with secure housing and transportation.
Functions/Skills Needed:
Front Desk
- Reservations – answer phones, book and track reservations, watch waitlists to re-book for any cancellations
- Communications – return voicemails, emails, and web inquiries
- Customer Service – be friendly and have an upbeat personality to greet and check guests in/out
- Cash Handling – End of day financial reporting and ensuring cash drawer is kept balanced
- Internal Communications – keep management and staff informed of any issues reported by guests, prepare and print-out cabin check outs for housekeeping
- Office Cleanliness – help keep front office clean and tidy, keep computer electrical equipment dusted
- Mail – get the mail and parse it out to recipients, retrieve packages delivered. Contact recipients to let them know their package arrived
Requirements and Experience:
- Customer Service experience - Maintains a positive approach with a can-do attitude.
- Computer experience including email, reservation system (we will train you)
- Self-starter with good time management skills
- Demonstrates integrity, is forthright, accepts responsibility, is personally accountable, straightforward, truthful, and of good character
- Ability to work outdoors in all climates
- Must have reliable transportation
- Able to lift up to 50 pounds at a time
- Full use of legs, arms and hands & full range of motion required: bending, twisting, lifting, squatting.
Hours/Schedule:
- 16hrs./week (minimum)
- Fridays and Saturdays 2pm – 10pm
- Ability to cover shifts for teammate vacations and call outs may lead to additional hours
- Year-round position
- Able to work weekends including 3-day holidays, Thanksgiving & Christmas Day off
Pay:
- Starting pay is $14/hr and will be raised to $15/hr after 3 months of solid performance.
To Apply:
- Please reply to this ad with resume and/or letter with explanation of work history & skill sets.
Equal Opportunity Employer:
It is the policy of TRE that race, religion, color, creed, national origin, sexual orientation, gender identification, age, or political affiliation WILL NOT be considered in the recruitment, employment, promotion, demotion, layoff, termination, training/development or establishment of rates of pay including the awarding of salary increases.
Benefits:
- Free membership and ability to use campground amenities when not on the clock
- Relaxed atmosphere and fun work environment
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14 - $15