What are the responsibilities and job description for the Office Administrator / Family Resource Assistant position at The River Center - A Family & Community Resource Center?
Office Administrator & Family Resource Assistant
The River Center | Peterborough, NH
Non-Exempt | 30 hours/week | Compensation TBD
PTO/Sick Leave, Holiday Pay & Delta Dental
Reports to: Executive Director
Schedule: Generally Monday–Friday during business hours, with occasional evenings or weekends.
About The River Center
The River Center is a New Hampshire Family Resource Center providing parent education, family support, and community connections throughout the Eastern Monadnock Region. We believe strong families build strong communities, and we work to make sure people can find the support and resources they need.
About the Position
The Office Administrator & Family Resource Assistant helps make The River Center a welcoming place for families while keeping our office and financial systems running smoothly. This position is a mix of family support, office administration, and financial work.
We're looking for someone who is organized, dependable, comfortable working independently, and enjoys connecting with people.
WHAT YOU’LL DO
Support Families & Community Members
- Welcome visitors, answer phones, and respond to questions.
- Connect families with River Center programs, staff, and community resources.
- Provide information and referrals related to parenting, early childhood, benefits, housing, employment, and other needs.
- Support program registration, enrollment, data collection, and communication.
- Maintain confidentiality and treat everyone with respect and care.
Support Office & Financial Operations
- Process payroll and maintain payroll records.
- Prepare deposits, process invoices, and assist with accounts payable and receivable.
- Maintain financial records and assist with billing, reconciliations, grant reporting, and audits.
- Manage office supplies, purchasing, vendors, mail, filing, and administrative systems.
- And more.
Support the Team & Community
- Provide administrative support to the Executive Director and program staff.
- Assist with scheduling, meetings, events, special projects, volunteers, and community activities.
- Participate in staff meetings, training, and ongoing improvement.
- Help foster a positive, collaborative, and welcoming workplace.
- And more.
What We're Looking For
- 3 years of experience in office administration, financial administration, human services, nonprofit operations, or a related field.
- Experience with payroll and financial records.
- Strong organization, attention to detail, communication, and problem-solving skills.
- Ability to manage multiple priorities and work independently.
- Proficiency with Microsoft Office and QuickBooks or similar financial software.
- Good judgment and commitment to confidentiality.
- Experience working with families or community members preferred.
- Associate's degree or related education preferred; equivalent experience considered.
- Commitment to diversity, inclusion, and family-centered practices.
Why This Position Matters
You will help create the warm, welcoming front door of The River Center while supporting the behind-the-scenes work that makes our programs possible. Your work will help families feel connected, supported, and part of their community.
The River Center is an Equal Opportunity Employer committed to an inclusive environment for all employees and the families we serve.
Expected hours: 30.0 per week
Benefits:
- Dental insurance
- Paid time off
Work Location: In person