What are the responsibilities and job description for the IT Support Technician position at The Reynolds and Reynolds Company?
Job Description
As an IT Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for over 1,300 associates. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems.
Some of your specific duties in this role will include responding to associate service calls to troubleshoot reported problems and taking necessary steps to solve them. You can also anticipate building and configuring PCs and laptops, loading software and conducting audits for unlicensed software, as well as running and terminating infrastructure cabling between workstations and communication hosts. If you are seeking a long-term career with variety, we would encourage you to apply today!
We are looking for IT Support Technicians who are responsible and dependable. To be successful, you must be a goal-driven team player with solid organizational skills and a keen attention to detail.
Requirements
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
As an IT Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for over 1,300 associates. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems.
Some of your specific duties in this role will include responding to associate service calls to troubleshoot reported problems and taking necessary steps to solve them. You can also anticipate building and configuring PCs and laptops, loading software and conducting audits for unlicensed software, as well as running and terminating infrastructure cabling between workstations and communication hosts. If you are seeking a long-term career with variety, we would encourage you to apply today!
We are looking for IT Support Technicians who are responsible and dependable. To be successful, you must be a goal-driven team player with solid organizational skills and a keen attention to detail.
Requirements
- Good verbal and written communication skills
- Ability to function effectively in a fast-paced environment
- Independent, self-starting attitude
- A Certification, a plus
- Hands on experience with PC operations, a plus
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.