What are the responsibilities and job description for the Medical Front Office Specialist position at The Retina Center, PA?
Our fast-paced, single-specialty retina practice is seeking a highly organized, experienced Medical Office & Insurance Specialist to join our team. This is a full-time, hands-on position for someone who is confident working in a busy medical environment and has strong experience with Medicare and commercial insurance plans.
The ideal candidate will have excellent attention to detail, strong computer and data-entry skills, and the ability to accurately verify insurance benefits, coordinate patient appointments, and manage front-office responsibilities while providing exceptional patient service.
Key Responsibilities
- Perform insurance verification and eligibility checks for Medicare, Medicare Advantage, and commercial insurance plans.
- Accurately verify patient benefits, coverage, deductibles, copays, coinsurance and other insurance requirements.
- Identify insurance discrepancies and obtain accurate information prior to patient appointments.
- Handle patient check-in and check-out, registration, demographic updates, and collection of copays and patient balances.
- Schedule and coordinate patient appointments efficiently in a busy specialty practice.
- Prepare patients for examinations and ensure accurate and complete documentation.
- Enter and maintain patient and insurance information with a high level of accuracy.
- Communicate professionally with patients, insurance companies, and medical staff.
- Manage multiple responsibilities while maintaining accuracy and efficiency in a fast-paced environment.
- Work closely with the clinical and administrative teams to ensure smooth daily operations.
Required Qualifications
- Minimum 1 year of hands-on medical insurance verification experience is required.
- Minimum 1 year of experience working in a fast-paced medical office environment.
- Strong understanding of insurance terminology, benefits, deductibles, copays, coinsurance, and eligibility.
- Strong computer skills and accurate data-entry abilities.
- Excellent organizational and multitasking skills.
- Professional communication and strong customer-service skills.
- Dependable, detail-oriented, and able to work effectively as part of a team.
- Ophthalmology or retina experience is a plus; however, we are willing to train the right candidate who has the required insurance and medical-office experience.
What We Offer
- Full-time employment
- Paid time off
- Retirement plan
- Bonus
- Opportunity to grow within a busy specialty medical practice
We are an Equal Opportunity Employer and encourage all qualified applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- On-the-job training
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $21