What are the responsibilities and job description for the Multi-Unit Director of Operations - Family Dining Restaurants position at The Restaurant Zone?
Seeking an experienced Director of Operations to oversee 25 family-style casual dining restaurants across CO, NE, WI, IA, IL. This role drives operational performance, develops restaurant leadership teams, and ensures consistent guest experience and profitability across all locations.
Key Responsibilities
- Provide operational leadership for 25 restaurant locations across multiple markets.
- Manage and develop Restaurant Managers and District Managers, ensuring accountability for sales, labor, food cost, and operational standards.
- Prepare and manage annual operating budgets to meet profit objectives.
- Analyze financial and operational performance to improve sales, efficiency, and profitability.
- Conduct restaurant visits, inspections, and cash audits to ensure compliance with company policies and brand standards.
- Lead new unit openings and support local marketing initiatives.
- Resolve guest issues, employee conflicts, and operational concerns escalated beyond the restaurant level.
- Recruit, train, and develop restaurant leadership talent and recommend promotions.
- Maintain strong communication between restaurant teams and corporate leadership.
Qualifications
- 5 years of restaurant leadership experience
- Multi-unit management experience required
- Experience in family-style casual dining concepts
- Strong leadership, financial management, and team development skills
- Ability to travel regularly between markets
Education
- High School Diploma or equivalent required
- Hospitality or Business education preferred
Benefits
- Bonus opportunity
- Health insurance
- Paid time off
- Employee discount
- Paid meals while on duty
The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.
Salary : $120,000 - $130,000