What are the responsibilities and job description for the Customer Solutions Internship - Summer 2026 position at The Restaurant Store?
Job Summary
Join one of Pennsylvania’s fastest-growing companies today! The Restaurant Store is looking for candidates who excel in communication and have a strong commitment in providing hospitality to join our growing company as a Customer Solutions Intern. This role focuses on fostering customer loyalty and is a key part of growing our business while serving the purchasing needs of foodservice professionals worldwide.
Responsibilities
As a Customer Solutions Intern, you will:
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
We are looking for driven, motivated candidates who:
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.
Benefits
Join one of Pennsylvania’s fastest-growing companies today! The Restaurant Store is looking for candidates who excel in communication and have a strong commitment in providing hospitality to join our growing company as a Customer Solutions Intern. This role focuses on fostering customer loyalty and is a key part of growing our business while serving the purchasing needs of foodservice professionals worldwide.
Responsibilities
As a Customer Solutions Intern, you will:
- Provide friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased business sales
- Listen to and analyze customers' issues, investigate problems, and provide strategic solutions
- Ensure that customers always have the most complete and up-to-date information about the status of their orders
- Communicate product or service issues as they arise within the Customer Solutions department, as well as with any additional relevant departments
- Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence, both within and outside the company
- Be willing to remain flexible and adapt to change as we continue to grow as a company
- Take initiative and use strategic thinking to ensure that The Restaurant Store is the leader in the online foodservice industry
- Learn about the foodservice industry and the products that we sell
- Communicate with customers through phone, email, and chat about their order status and available products
- Guide customers through the website while providing online shopping assistance and product help
- Complete relevant department projects as needed
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
- Unspecified
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
We are looking for driven, motivated candidates who:
- Show passion for helping people sustain and grow their restaurant business
- Demonstrate the ability to learn and problem solve while handling multiple priorities
- Can work well independently or as part of a cohesive team
- Have a strong work ethic
- Provide excellent communication
- Can work in-office from our Lancaster, PA, offices
- Bring ambition to excel at one of PA's fastest-growing companies
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.
Benefits
- 401(k) matching
- Employee Assistance Program
- Company Discounts
- On-Site Fitness Centers
- Dog-friendly Offices