What are the responsibilities and job description for the Hotel Housekeeping Supervisor position at The Residence Inn - Burlington Boston?
Housekeeping Supervisor
The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, organizing employee schedules, training and motivating team members, and ensuring guest rooms and public areas meet cleanliness and sanitation standards. The ideal candidate will have strong leadership skills, attention to detail, and a thorough understanding of housekeeping procedures and safety regulations. Ultimately, you will help ensure the housekeeping department runs efficiently while maintaining a clean, comfortable, and welcoming environment for our guests.
Responsibilities
- Train and coach housekeeping staff on cleaning, maintenance, and safety procedures
- Supervise and support housekeeping staff throughout daily operations
- Inspect guest rooms, common areas, stairways, lounges, and other public spaces for cleanliness and quality
- Create staff schedules and arrange coverage for absences as needed
- Establish and maintain high standards for cleanliness, organization, and hygiene
- Motivate team members and address performance or workplace concerns
- Respond to guest complaints, requests, and special accommodations in a professional manner
- Monitor inventory levels and replenish cleaning supplies, including floor cleaners, bleach, gloves, and other necessary products
- Assist with deep cleaning and other large-scale cleaning projects as needed
- Ensure all housekeeping activities comply with company, safety, and sanitation policies
- Communicate with management and other departments to help maintain smooth daily operations
- Perform other duties as assigned
Qualifications & Skills
- Previous experience as a Housekeeping Supervisor or in a similar leadership role preferred
- Hands-on experience with housekeeping, cleaning, and maintenance procedures
- Ability to safely operate commercial and industrial cleaning equipment
- Strong organizational, communication, and team management skills
- Excellent attention to detail and ability to maintain high cleanliness standards
- Ability to work efficiently in a fast-paced environment
- Physical stamina to perform the demands of the position, including standing, walking, bending, and lifting
- Flexibility to work various shifts, including evenings, weekends, and holidays
- High school diploma or equivalent preferred
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $20