What are the responsibilities and job description for the Clinical Assistant position at The Remedy Mental Health?
Position Summary
The Clinical Assistant supports clinical and administrative operations within a mental health treatment clinic providing Spravato, TMS, and related services. This role assists with patient care flow, room turnover, medication support under supervision, documentation assistance, and front-desk coverage as needed. The Clinical Assistant plays a key role in ensuring a safe, efficient, and patient-centered clinical environment.
Essential Duties and Responsibilities
Clinical Support
Prepare, stock, and turn over treatment rooms in accordance with infection control and safety protocols
Assist patients to and from treatment areas and provide post-treatment aftercare support as directed
Monitor patients during post-treatment observation periods and promptly report concerns to licensed staff
Administer Spravato under direct supervision and in accordance with REMS and clinic protocols (where permitted by role and state regulation)
Assist licensed staff during TMS treatments, including patient setup, room preparation, and equipment readiness Ensure emergency equipment, oxygen, and safety supplies are stocked and functional
Documentation & Compliance Support
Assist with accurate and timely clinical documentation in the electronic health record (EHR)
Ensure treatment logs, consent forms, and observation records are completed and filed appropriately
Maintain patient confidentiality and HIPAA compliance at all times
Follow clinic policies, procedures, and regulatory requirements Front Desk & Administrative Support
Provide front desk coverage as needed, including: Patient check-in and check-out and answering phones and routing calls appropriately o Scheduling and appointment confirmations
Support patient flow coordination between clinical and administrative teams
General Responsibilities
Maintain a clean, professional, and welcoming clinical environment
Communicate effectively with providers, paramedics, medical assistants, and administrative staff
Participate in training, staff meetings, and quality improvement initiatives
Perform additional duties as assigned to support clinic operations
Qualifications Required
High school diploma or equivalent
Current BLS/CPR certification (or ability to obtain upon hire)
Strong interpersonal and communication skills
Ability to work in a fast-paced outpatient clinical environment
Basic computer proficiency and comfort with EHR systems Preferred
Medical Assistant, CNA, EMT, Paramedic student, or similar clinical background
Experience in mental health, outpatient medical clinics, or procedural care settings
Front desk or patient scheduling experience
Familiarity with Spravato REMS or TMS (training provided if not previously experienced)
Physical & Work Requirements
Ability to stand, walk, and move throughout the clinic for extended periods
Ability to assist patients with ambulation as needed
Ability to lift and carry up to 25 pounds
Ability to respond calmly and effectively in urgent or emergent situation
Salary : $25