What are the responsibilities and job description for the Inside Sales Account Executive - West position at The RealReal?
About The Role
The Resale Advisor, New Business (LS) drives new business by prospecting and closing leads within an assigned territory in a fully remote, quota-driven sales environment. This role focuses on high-volume outreach, converting marketing-generated leads, and generating new consignor relationships. The LS delivers a strong first-touch client experience, confidently reviews contracts, sets pricing expectations, and maintains disciplined pipeline management to consistently meet performance goals.
What You Get To Do Everyday
Minimum Requirements:
The expected hourly rate for this role is $26.00-$28.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The expected On-Target Earnings range for this role is $37.16-$40.00. To determine on-target earnings, the range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping period. Compensation is higher for those who exceed targets.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The Resale Advisor, New Business (LS) drives new business by prospecting and closing leads within an assigned territory in a fully remote, quota-driven sales environment. This role focuses on high-volume outreach, converting marketing-generated leads, and generating new consignor relationships. The LS delivers a strong first-touch client experience, confidently reviews contracts, sets pricing expectations, and maintains disciplined pipeline management to consistently meet performance goals.
What You Get To Do Everyday
- Prospect new opportunities within assigned territory
- Follow up and close leads generated by marketing team
- Leverage strong consignor relationships to gain referrals for new consignors
- Outreach daily via phone and text (50-100 per day)
- Provide an outstanding customer experience
- Review contract with consignors
- Set pricing expectations through deep knowledge of luxury
- Executes high-volume outreach with consistency and discipline
- Converts leads effectively
- Handles objections confidently
- Maintains CRM hygiene and pipeline visibility
- Entrepreneurial drive and ownership mindset
- Coachability & learning agility
- High-Volume Outreach Discipline
- CRM & Pipeline Management Discipline
- Self-Management & Resilience
Minimum Requirements:
- Ability to quickly build rapport with prospective clients and close
- Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM
- Ability to commit to full-time hours (40 hours per week)
- Self-motivation and drive to achieve results
- Excellent verbal and written communication skills
- Exceptional attention to detail and organization skills
- A solutions-focused mentality with a growth mindset
- Adaptability and openness to change
- Professional appearance and demeanor
- Previous experience selling luxury goods and/or services
- Ability to discuss and advise customers on general fashion trends and developments in the luxury market
- Base pay plus uncapped commission
- Annual Elite Club Trip for top performers
- Monthly sales competitions (i.e. cash | prizes | site credit)
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
- Find out more about our Benefits here.
The expected hourly rate for this role is $26.00-$28.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The expected On-Target Earnings range for this role is $37.16-$40.00. To determine on-target earnings, the range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping period. Compensation is higher for those who exceed targets.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Salary : $26 - $28