What are the responsibilities and job description for the Field Sales Account Executive (Luxury Consignment Executive) - Central Chicago position at The RealReal?
What You Get To Do Everyday
What You Bring To The Role
- Work to convert marketing generated leads into new clients, and self-generate new business by prospecting new and activating lapsed leads
- Connect with new and established clients to drive consignment activity through daily outreach and in-home appointments
- Leverage strong client relationships to gain referrals for new business
- Procure consigned goods from clients and ship to ecommerce centers on their behalf
- Outreach daily to leads and clients
- Provide an outstanding client experience
- Review contract with clients
- Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources
- Partner with Consignor Relations team to proactively resolve client issues or concerns
- Regularly spend more than 70% in the field building client relationships and acquiring consigned items
- Other duties as required
What You Bring To The Role
- 3 years direct sales experience with a proven track record of success in performance-based sales roles
- Ability to quickly build rapport and establish trust and credibility with clients
- Ability to commit to 40 hours per week and occasionally work off-hours as required by clientele
- Self-motivation and drive to achieve results
- Stellar communication skills – both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audience
- Proven ability to build lasting relationships with clients and colleagues
- Self-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environment
- Strong organizational and follow-up skills
- Proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite
- Team-focused mentality with a passion for collaboration
- A solutions-focused mentality with a growth mindset
- Adaptability and openness to change
- Highly coachable with an eagerness to learn
- Must live and regularly meet with clients in person anywhere within assigned territory
- Ability to travel more than 70% within designated market
- Ability to lift and move up to 25 lbs
- Reside in Chicago area
- Experience converting leads to close new business
- Previous experience selling luxury goods and/or services
- Existing book of clients
- Ability to discuss and advise customers on general fashion trends and developments in the luxury market
