Area Loss Prevention Manager

About The Role

The Area Asset Protection Manager, reporting to the Senior Asset Protection Manager of Retail and Sales, oversees Asset Protection, safety, and security strategies across multiple single unit locations. The preferred candidate will have comprehensive expertise in multi-unit management, quality, compliance, safety, and shortage programs. Responsibilities include leading the team to execute the Asset Protection program effectively and collaborating with cross-functional teams for optimal results. The ideal candidate embodies company values and effectively communicates them to both customers and employees.

[SoCal]

Reporting directly to the Director of Retail and Sales Operations. This role will be responsible for managing all aspects of Asset Protection and security strategies for WEHO (full line store) and the surrounding neighborhood stores, and our Expo hub. The ideal candidate will be the unquestioned expert on all things relating to the location, function, quality, compliance, safety and shortage program for the concept store. The ideal candidate will be able to translate who we are as a company and a brand into our workplace to both our customers and employees.

What You Get To Do Everyday

• Directly manage a team of Asset Prevention employees
• Responsible for the physical security of the building, including off-hour alarm response
• Support all Asset Prevention functions for the store and help support surrounding markets as needed
• Conduct all internal and external investigations and bring them to closure
• Develop and manage safety and security processes and procedures, including business continuity plans
• Develop and manage Asset Prevention processes and procedures, including security camera management, EAS system, and alarm system
• Ensure compliance with applicable local, state, and federal laws
• Manage the Asset Protection Audit program
• Directly manage the store's monthly SOX compliance reporting
• Engage alongside the team to support execution, problem-solving, and continuous improvement

What You Bring To The Role

Minimum Requirements:

• 5 years of retail Asset Prevention management experience.
• Demonstrated leadership capability with the ability to influence, coach, and hold teams accountable.
• Proven ability to partner effectively with senior leaders, field management, and cross-functional stakeholders.
• Highly self-directed professional capable of operating independently while managing multiple priorities.
• Comprehensive knowledge of physical security systems, including CCTV, EAS, intrusion alarms, access control, and life-safety protocols.
• Experience building, developing, and leading high-performing Asset Protection teams.
• Exceptionally organized with the ability to adapt quickly in a fast-paced, evolving environment.
• Strong verbal and written communication skills, with the ability to clearly document findings and present recommendations.
• Demonstrated experience conducting investigations related to theft, fraud, ORC, and internal dishonesty.
• Proven ability to coach, develop, and hold teams accountable to performance and compliance standards.
• Experience in influencing without direct authority and partnering with Operations, HR, Legal, and Store Leadership.
• Ability to lead through change and maintain engagement during periods of transformation or heightened risk
• Comfortable learning and adapting to new technologies and AP platforms.
• Ability to travel regularly within the assigned area

Preferred Requirements

• 4-year bachelor's degree

Compensation, Benefits, Perks

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• Flexible Time Off (With Manager Approval)
• Find out more about our Benefits here.

The expected salary range for this role is $77,878.00-$90, To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Salary : $77,878 - $90,000