What are the responsibilities and job description for the Director of Operations position at The Rasner Group?
We Are Looking for a Builder
The Rasner Group is seeking a Director of Operations to serve as the operational leader of our real estate team.
This role is for someone who thrives on building systems, leading people, and scaling organizations.
You will work directly with the CEO to design and implement the operational infrastructure required to support the next stage of our growth.
This is not an administrative role.
This is a leadership role responsible for building the operational engine of the business.
About The Rasner Group
The Rasner Group is a high-performing real estate team serving the Greater Boston area. Our focus is delivering exceptional client service while building a scalable and sustainable business.
We are now entering the next phase of growth and are looking for a leader who can build the systems, accountability structures, and operational processes that allow our agents to perform at their highest level.
Your Mission
Your mission is to build and lead the operational infrastructure that supports the growth of the business.
You will design systems, lead the operations team, track performance metrics, and ensure the business runs with clarity, structure, and accountability.
You will function as the integrator of the organization, turning strategy into execution.
What You Will Own Operations & Systems
- Design and implement scalable operational systems
- Optimize workflows for listings, buyers, and transaction management
- Ensure operational consistency and efficiency across the team
Leadership
- Recruit, hire, and develop operations staff
- Lead team meetings and accountability systems
- Support agent productivity and operational efficiency
Financial Oversight
- Manage budgeting, payroll, and commission tracking
- Monitor financial performance and operational costs
- Work with leadership on forecasting and planning
Performance Management
- Track KPIs and team performance metrics
- Implement accountability structures
- Identify operational bottlenecks and solve them
Strategic Execution
- Translate company vision into executable systems
- Support recruiting and onboarding of agents
- Help scale the organization through operational excellence
Who You Are
You are a systems thinker who enjoys building organizations.
You thrive in fast-moving environments and take ownership of problems.
You have the ability to see the big picture while also executing the details.
You are comfortable making decisions, holding people accountable, and implementing systems that improve performance.
What We’re Looking For
- 3–7 years of operations leadership experience
- Experience building business systems and processes
- Strong organizational and project management skills
- Financial literacy and budgeting experience
- Strong communication and leadership ability
- Experience in real estate or a similar service-based business preferred
Compensation
Base Salary: $80,000 – $120,000
Performance Bonus: $20,000 – $40,000 potential
Profit Share Opportunity
Total Target Compensation: $110,000 – $160,000
Why This Role Is Unique
This is an opportunity to help build and scale a high-performing real estate organization.
The right person will have the ability to shape the future structure of the company and grow alongside the business.
If you are an operator who enjoys building systems, leading people, and scaling organizations, we would love to connect.
Salary : $80,000 - $120,000