What are the responsibilities and job description for the Clinical Director - Virtual IOP Programming position at The Raleigh House?
Virtual Intensive Outpatient Clinical Director
With nearly 20 years of trusted service in the Denver Metro area, The Raleigh House is a recognized leader in integrated behavioral health, known for clinical excellence and a whole-person, evidence-based approach to care. We are committed to delivering innovative, stigma-free treatment for individuals facing substance use and co-occurring mental health disorders.
We are seeking a dynamic Virtual Intensive Outpatient (VIOP) Clinical Director to lead and implement our soon to launch virtual program. This pivotal leadership role is responsible for elevating clinical quality, driving operational excellence, and building high-performing, mission-driven teams. The Clinical Director will shape program strategy, ensure exceptional care delivery, and foster a culture rooted in accountability, compassion, and our core values.
This is a unique opportunity for an experienced clinical leader to make a meaningful and lasting impact-guiding both people and programs toward excellence while helping clients achieve sustainable recovery.
Position Overview
The Virtual IOP Clinical Director serves as both a strategic and operational leader, overseeing the delivery of high-quality clinical services while ensuring regulatory compliance, program effectiveness, and sustainable census growth. This role partners cross-functionally to strengthen operations, enhance patient outcomes, and support the development of a high-performing clinical team.
Key Responsibilities
- Oversee the development, implementation, and continuous improvement of virtual clinical programming to ensure an engaging and effective client experience.
- Supervise, mentor, and develop virtual clinical staff, fostering accountability, engagement, and ongoing professional growth
- Monitor client participation, engagement, and attendance in virtual services, implementing strategies to improve retention and treatment adherence.
- Ensure clinicians are proficient in telehealth best practices, including virtual group facilitation, client engagement, and crisis response in a remote setting.
- Collaborate with Admissions, Care Management and other Clinical Directors to support successful client onboarding and seamless transitions into virtual care.
- Develop and maintain protocols for virtual safety planning, crisis intervention, and emergency response across diverse client locations.
- Partner with technology and operations teams to ensure telehealth platforms, workflows, and client support systems are functioning effectively.
- Monitor program outcomes and key performance indicators, utilizing data to drive program enhancements and improve client satisfaction and clinical effectiveness.
- Identify opportunities to expand access to care through innovative virtual programming and service delivery models.
- Drive and sustain client census through program quality, strong outcomes, and collaboration with admissions and other internal stakeholders
- Ensure timely, accurate, and compliant clinical documentation, including oversight of length of stay and treatment effectiveness
Qualifications
- Active, unrestricted clinical license in Colorado (LMFT, LPC, or LCSW required)
- Minimum of 3 years of clinical leadership and staff management experience
- At least 2 years of experience in a clinical supervisory role
- Prior experience as a Clinical Director in behavioral health or addiction treatment strongly preferred
- Strong knowledge bases in both substance use disorders, and primary mental health disorders
- Experience leading telehealth, virtual outpatient, or hybrid behavioral health programs preferred.
- Knowledge of telehealth regulations, documentation requirements, and best practices for virtual service delivery.
- Demonstrated ability to engage clients and build therapeutic rapport in a virtual environment.
- Experience utilizing electronic health records, telehealth platforms, and technology to support clinical operations.
- Strong knowledge of ASAM criteria and evidence-based treatment practices
- Demonstrated ability to lead teams, drive performance, and support program growth
- Excellent communication, organizational, and problem-solving skills
Pay: $90,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $90,000 - $115,000