Referral Coordinator

TO APPLY FOR THIS POSITION, PLEASE VISIT OUR WEBSITE TO COMPLETE THE APPLICATION MATERIALS:

https://www.therainbowproject.net/careers

About The Rainbow Project, Inc…

We are an exciting, dynamic, & collaborative non-profit child & family counseling & resource clinic that specializes in providing evidence-based trauma-informed prevention, early intervention, long-term treatment, & crisis response services. These services include individual/family psychotherapy, in-home therapy, classroom observation/consultation, group therapy, & educational presentations.

Join a caring, healthy work environment that balances independence & teaming, to promote personal & professional growth. We are committed to cultural proficiency, social justice, & employee well-being.

Our clinic is centrally located in downtown Madison, WI, offers great benefits & competitive salaries. We also offer free, onsite parking!

Come work with us. Come work with purpose. Come work with heart.

DESCRIPTION

• The Rainbow Project’s Referral Coordinator is responsible for responding to referrals of individuals/families made to the agency, from the first point of contact through disposition.
• Responsible for the administrative coordination of select agency programs.
• Respond to inquiries about agency services and coordinate outreach to promote & educate others about the same, including potential referral sources, funders, & other interested parties
• Primary contact to receive, respond to, & coordinate requests for group psychotherapy
• Coordinate with Community Service Facilitator to ensure coverage of essential responsibilities
• Collect & compile required data for completion of agency quarterly & year-end reports.
• Keep Referral Coordinator reference binder/materials updated.
• This position reports to the Executive Director and Clinical Manager, and coordinates with the administrative & clinical teams.
• Starting salary based on qualifications and experience: Bachelor's degree $60,000 or Master's degree $62,500 yearly bonuses

QUALIFICATIONS

• Bachelor’s degree required; Master’s degree in social work, psychology, counseling, or guidance preferred.
• Must have excellent organizational skills, assertiveness & strong communication skills with colleagues & consumers; ability to work independently & part of a team; proficiency using Microsoft Office 365.
• Requires one or more year's experience working with & knowledge of the following…Family dynamics & families affected by family violence, child maltreatment, & other traumatic experiences; Young children (infants through middle school age) with special needs; and Knowledge of early child development, including attachment
• Must be sensitive to needs of diverse children & families
• Bilingual (Spanish & English) an asset

RESPONSIBILITIES

Referral Coordination...

• Primary contact to receive, follow-up, & efficiently coordinate referrals made to the agency for select agency programs, including the following…
• Obtain presenting concerns & demographic information at referral
• Coordinate scheduling, preparation for, participation in (pending qualifications), & follow-up after consultation appointments
• Collaborate with community agencies, providers, insurance companies, & other funding sources to support access to services
• Refer children/families to appropriate community services
• Provide input regarding status of referred individuals/families at weekly Referral Review Meetings, & coordinate next actions with Clinical Manager
• Maintain agency waiting list
• Prepare assignments of referred individuals/families to Clinicians for enrollment in ongoing treatment

Records Requests...

• Coordination, oversight, & documentation of consumer records requests

Group Facilitation...

• Plan, prepare, & implement child/adult education & skills-building group programming, as appropriate (based on qualifications & agency need)

Data Collection and Reporting

• Collect, coordinate, and compile required data for agency quarterly, year-end, and other reports.

The Rainbow Project is a supportive, compassionate, and team-oriented environment. Full-time employees enjoy an excellent benefits package including paid healthcare, dental, paid time off, sick time and opportunity for matching retirement fund contributions. Bilingual individuals & culturally proficient applicants preferred.

To Apply…

To apply for this position, the following application & related materials should be completed by prospective applicants, & returned by the deadline specified...

• Application for Employment Form
• Application Questions
• Background Information Disclosure Form
• Demographics form

Application materials listed above are available on the “Careers” page of The Rainbow Project, Inc. website at www.therainbowproject.net/careers. Once the above items are completed, please submit by…

Email…

rpdesk@therainbowproject.net

or U.S. Mail…

The Rainbow Project Inc.
831 East Washington Avenue
Madison WI 53703

or Fax…

(833) 486-1835

The application process is as follows…

• ALL applications will be reviewed upon receipt. Select applicants will be invited for a first round in-person question/answer style interview.
• From the first-round question/answer style interview, select applicants will be invited for a second-round experiential style interview. Those invited (for a second-round interview) should bring written letters of recommendation from three professional references to the second-round interview.
• From the second-round experiential style interview, references of select applicants will be contacted for professional reference check.
• After completing select professional reference checks, an applicant will be chosen to fill the position.

Please note that if none of the applicants are selected, the application process will remain open until an applicant is selected & may be reposted.

Application Deadline… Applications accepted until position is filled

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• child maltreatment/family violence: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Madison, WI 53703 (Required)

Work Location: In person

Salary : $60,000 - $62,500