What are the responsibilities and job description for the Private Event Sales Manager position at The 'Quin House?
Description
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact. A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.
WHO ARE WE LOOKING FOR?
The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about sales, events planning and execution and hospitality. They enjoy being part of a start-up environment and is committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen sales and financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.
Primary Responsibilities
Responsible for developing the club’s events business focused on selling and executing meetings, events, and club programming events. The Private Events Sales Manager is responsible for leading the sales efforts for all private dining and banqueting spaces with the club and in achieving the financial goals in accordance with The ‘Quin service standards and ensuring high member satisfaction and an exceptional dining experience.
About This Role
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
Position Requirements
Who We Are Looking For
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact. A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.
WHO ARE WE LOOKING FOR?
The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about sales, events planning and execution and hospitality. They enjoy being part of a start-up environment and is committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen sales and financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.
Primary Responsibilities
Responsible for developing the club’s events business focused on selling and executing meetings, events, and club programming events. The Private Events Sales Manager is responsible for leading the sales efforts for all private dining and banqueting spaces with the club and in achieving the financial goals in accordance with The ‘Quin service standards and ensuring high member satisfaction and an exceptional dining experience.
About This Role
- Ability to travel to meet with or call members and member referrals by telephone to solicit annual, week day and weekend business
- Meet and greet clients, conduct tours, and promote the facilities and services. Answers member inquiries regarding The ‘Quin
- Assist clients in planning and executing meetings and celebrations at The ‘Quin House
- Execute event planning and detailing for booked events
- Communicate with clients prior to events to initiate, negotiate, and close contracts for all private functions
- Create profitable menus and distribute client expectations to F&B departments
- Coordinate vendors (e.g. floral, entertainment, décor, A/V, etc.), to provide complete member satisfaction
- Physically verify all function arrangements against client specifications
- Ensure repeat bookings through client contracts and effective communication
- Update and increase client prospects through active prospecting
- Maximize revenues for the club through up-selling techniques
- Develop and conduct persuasive verbal sales presentations to prospective clients
- Develop member menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events
- Supervise and execute the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of events
- Prepare and present weekly and monthly Catering/Sales reports
- Ability to produce Banquet Event Orders for each event
- Supervise the set-up of function rooms to include placement of linens, silver, china and glassware according to event order specifications
- Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up
- Ensure member service is within the standards of The ‘Quin
- Ensure service standards are met throughout the event operations team
- Generate a final guest check
- Resolve member concerns/complaints, address root issue
- Other duties and responsibilities as assigned
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
Position Requirements
Who We Are Looking For
- At least five (5) years of experience in catering sales in a private club or related industry
- Demonstrated knowledge of event operations
- Startup/opening of hotels and restaurants experience preferred
- Service oriented style with professional presentations skills
- Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
- Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple simultaneous functions and troubleshoot when needed
- A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
- Must have proven selling, negotiating, and presentation skills
- Requires knowledge of advanced sales techniques
- Highly developed customer service skills with strong attention to detail
- Detail oriented, excellent prioritization, time management, organizational and follow up skills
- Demonstrated ability for process excellence and project management
- Good financial acumen
- Open availability and flexibility to work according to the needs of the business
- Comfortable with Microsoft Word, PowerPoint, Excel, and Outlook
- Command of the English language, both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
- Must be available for evenings and weekends for business reasons including attending business/social functions, entertaining clients and oversight of sales & catering client bookings and events
- High School Diploma or equivalent
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
