What are the responsibilities and job description for the F&B Supervisor position at The 'Quin House?
Description
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.
A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.
A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.
- Provide leadership and instill a culture and work environment based upon respect, providing opportunities for staff to learn, grow and develop their abilities through training of employees, creating a positive, productive working environment
- Understand all policies, procedures, standards, specifications, guidelines for The Quin
- Provide opportunities for staff to learn, grow and develop their abilities through training of employees
- Create a positive, productive working environment
- Maintain F&B marketing and other marketing activities and club programming initiatives
- Assume 100% responsibility for the quality of services provided
- Fill in where needed to ensure guest service standards and efficient operations
- Continually strive to develop the staff in all areas of professional development
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
- Investigate and resolve member complaints regarding food quality and service
- Complete projects delegated by Manager in a timely manner.
- Respond to guest inquiries with regards to events and group reservations when required
- Handle guest requests/complaints as necessary.
- Maintain inventory of supplies.
- Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
- At least 1-2 years of progressive experience in a hotel or restaurant.
- Service oriented style with professional presentations skills
- Results-driven leader who can champion a vision and roadmap
- Reliable, focused and passionate individual who can lead by example
- A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
- Good oral and written communication skills
- Detail oriented and excellent follow up skills
- Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
- Open availability and flexibility to work according to the needs of the business
- Comfortable with WORD, PowerPoint and Excel
- High School Diploma or equivalent
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.