What are the responsibilities and job description for the Events Manager - Venue position at The Queen Wilmington?
General Manager
The Concept
The Queen is a historic live music and event venue in downtown Wilmington, operated by Dayglo Presents. We’re looking for a driven, organized Event Manager to sell and service events from first inquiry through final load-out. The ideal candidate is a natural relationship builder who thrives in a fast-paced environment, loves live events, and knows how to deliver a seamless experience for clients and guests alike.
Responsibilities
- Book groups of all sizes within markets
- Prospect all groups within the assigned market, with a main focus on convention and corporate business
- Build rapport with the assigned hotel group to increase lead generation
- Respond to event inquiries, conduct venue tours, prepare proposals, and close bookings
- Service groups within the assigned market, including BEOs, invoices, floor plans, and coordination with local vendors
- Plan event logistics including timelines, staffing needs, and vendor coordination
- Collaborate with production, food and beverage, security, and box office teams to ensure events run smoothly
- Manage events on-site, overseeing setup, execution, and breakdown
- Maintain accounts and use systems to prospect for new business
- Build and maintain event budgets, contracts, and final billing
- Help keep the Sales Office organized
- Attend all necessary meetings and trainings
- Ensure all events comply with venue policies, safety standards, and local regulations
Qualifications
- 2 years of event sales, event management, or coordination experience, ideally in a venue, hotel, hospitality, or live entertainment setting
- Proven ability to prospect, build client relationships, and close business
- Strong organizational and communication skills with excellent attention to detail
- Comfortable managing multiple events and deadlines at once
- Availability to work nights, weekends, and holidays as events require
- Experience with Delphi or similar sales and catering software is a plus
Equal Employment Opportunity Hiring Practices
The Queen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The Queen’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. The Queen’s may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
THE JOB RESPONSIBILITIES LISTED IN THIS DESCRIPTION DO NOT CONSTITUTE THE TERMS OF ANY AGREEMENT OF EMPLOYMENT.
Pay: $70,000.00 per year
Work Location: In person
Salary : $70,000